This profile has been claimed by the business owner or representative.
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad Tried to cancel within required timeframe and even after by following instructions provided on booking.com. Made several calls then tried email; however unable to reach anyone by phone or email. Poor cancelation communication and I still haven't received a response from resort which booking.com just refers you too but doesn't read the message details that I've been trying to reach hotel at all hours and not getting anyone regarding our reservation! I'll be contacting my credit card to file a dispute because you can't hav... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Bad
Find somewhere else to stay 1. Very confusing to get around 2. Unfriendly staff 3. Was supposed to be in a non-smoking room, however, it smelled very strong of smoke. Told front desk - they said oh well 4. Casino and machines are extremely old 5. The bed was ancient, uncomfortable, and felt like it was going to fall into pieces Nothing
Business response:
Hello Anonymous, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Fair
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Fair
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Once was enough Staff, pricing Clean
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Room was extremely outdated I stayed here about 5 years ago and it was great. This time room was very outdated floors very dirty, broken furniture! It was like staying in a motel yet a $500/ 1 night motel! Not worth the uncomfortableness and the disgust of not touching anything Restaurants
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Bad мы забронировали номер в башне Chelsea,так как мы останавливались в этом отеле ранее и я знала расположение и отличие номеров в башнях,но когда мы пришли на check in нам сказали,что нет больше номеров по нашей резервации и дали номер в башне west .Когда мы пришли в номер,мы били в ужасе -от того,что это не соответствовало тому номеру какой мы хотели и за какой заплатили ,вернувшись на ресепшн нам сказали,что есть номер для курящих в башне North -мы не курящие и я специально когда бронировала башню Chelsea выбрала номер д... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Fair
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Tropicana Atlantic City has a 3.9 star rating with 89,208 reviews.
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.