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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Would choose another hotel to stay Understaffed. Unpleasant staff members. No gloves were being used for the workers in all establishments of the hotel including restaurants. Only masks were worn. Restaurant food was good. Good location . Price is reasonably
Business response:
Hi Rosemary, thank you for sharing your review. Our updated Health and Safety Plan is available by visiting our website. We do hope you will give us another chance to earn your business. Thanks, Tropicana Laughlin
It will be a cold day in Hell before I stay here again, or recommend this place to anyone else! The room was unclean, reservations messed up. Had to pay one night for a room that wasn’t used, almost didn’t get to stay for a second night that was paid for! Not much to like.
Business response:
Hi, Jamie. Thank you for providing your feedback and letting us know about your visit. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Bad I did not like that they attack my nephew opening his room .. We contact security and staff for what happend ... They did not act proffetional. I'm really disappointed we were there for our mini vacation with my family and kids. Not even a whole day when this happen. We were not safe in Tropical Hotel.. We check out next day at 6:00 am.
Business response:
Hi Maria, we are very sorry to hear about your experience. This is not reflective of what the Tropicana Laughlin experience should be as the safety and comfort of our guests is our top priority. Your comments will be passed along to key members of management for further review. We appreciate you taking the time to provide us with this feedback. Thank you, Tropicana Laughlin
Disappointing
Terrible stay No roaches and elevators not working . Outdoors
Business response:
Thank you for sharing your feedback, Lorena. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Not satisfied The carpet was full of dust, they did not clean the bathroom, I had to wipe it down, the bell boy John was not careful and dropped my hydroglass bottle and dent it and left behind some items Nothing
Business response:
Hi, Francisca. Thank you for providing your feedback and letting us know about your stay. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Will not stay again because of check in process. Took 2 and half hours to check in. Room was Clean and big.
Business response:
Thank you for sharing your feedback, Jeff. We have passed your comments along to key members of management. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Fair
awful food was microwaved, minimal choices of where to eat Security staff was rude and threatening. I will never stay at this facility again. Facility shops, slot machibes
Business response:
Thank you for providing your feedback and letting us know about your stay, Joeann. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will pass your comments along to key members of management. Thank you, Tropicana Laughlin
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,288 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open at 9:00 a.m.