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2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Poor
Bad
Hotel not ready to reopen The hotel was not ready to reopen after closing for covid
Business response:
Thank you for sharing your feedback, Charles. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Poor The sheets were dirty, smelled like pee in the room, and dirty bathroom
Business response:
Thank you for sharing your feedback, Jeanette. We hope that you can give Tropicana Laughlin another chance to earn your business in the future. Thanks, Tropicana Laughlin
Exceptional Once we checked in and went to our room it was completely dirty. The beds were used, there was dirty towels on the floor. There was a rude note written on the bedside table. The trash was full. Once I called down they made me come all the way back down with all my stuff just to be sent all the way back up and never received an apology for the giving us a dirty room or for having to carry my stuff back and forth through the hotel.
Horrible We had to switch rooms because the first room was dirty, second room was also dirty. All the facilities and building is old and out dated. Staff wasnt helpful. Nothing
Business response:
Thank you for providing your feedback and letting us know about this issue, Brittany. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope that you will give us another chance to earn your business in the future. Thank you, Tropicana Laughlin
Very Poor The sheets in my room were dirty and stained. I called to report it too late and they only gave me a $20 discount after sleeping in nasty dirty sheets Casino
Business response:
Thank you for providing your feedback and letting us know about this issue, Ricardo. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Fair For the amount paid wifi should be free
Overpriced and no where to drink. Couldn’t even find a water while playing over $1000’s on Table Smelly room (mildew) Horrible view Overpriced Rooms The dealers & bell desk.
Business response:
Thank you for providing your feedback and letting us know about this issue, Joel. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. While bars are temporarily closed per Nevada Governor mandate, our drink servers are actively serving throughout the gaming floor. We do hope you give us another chance to earn your business in the future. Thank you, Tropicana Laughlin
Tropicana Laughlin has a 3.7 star rating with 33,384 reviews.
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.