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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair
Probably won't book there again. They need some deep cleaning of rooms It took over an hour to get checked into our room. Floors were so dirty- bathroom had sand on the floor and my feet were black from walking on carpet without shoes. No cleaning of rooms so I had to take my trash out everyday. My son's sheets had old blood stain on them. TV's so tiny and no refrigerator in the room :( The electricity went out our last night for nearly 3 1/2 hours. Bed was comfortable
So so Room was worn down I paid $20 for an upgraded room smh some upgrades bed was horrible no mini fridge unlike my friends whom didn’t upgrade got the same pool view I did Liked the casino for the most part
Poor
Fair
Bad I’m being deducted money from the card it’s not clear what exactly, although I left the hotel on the day of booking
Business response:
Thank you for providing your feedback and letting us know about this issue, Arkadzi. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please feel free to send us additional information at TropLaughlin.com/Contact-Us so that we can better help you. Thank you, Tropicana Laughlin
Poor I didnt like when the power went out Wed. night of July 1st. with no power to the room for 3hrs. My kid freaked out had to carry him in the dark down 11 flights of stairs and then wait outside at night because the room started getting hot from no power. Their was never an appropriate response to us guest and honestly ruined my Wed night because my kid didnt want to go back to the room for fear of the same thing happening again. I like that it's a stand alone on other side of road.
Business response:
Hello Karen, we are very sorry to hear about your experience. This is not reflective of what the Tropicana Laughlin experience should be as the safety and comfort of our guests is our top priority. We do hope that you will give us another chance to earn your business in the future. Thank you, Tropicana Laughlin
The sink is broken, and there was snall pieces of glass too.
Business response:
Thank you for sharing your feedback, Tiffiney. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Accequete Even in non smoking it smelt like smoking Location
Business response:
Thank you for sharing your feedback, Julie. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 33,384 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.