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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor Room smelled like smoke. I asked for non smoking. I also found a cigerette bud in the side of the bed, and found it dirty around center lamp table in between beds.. bud looked old and the rug seem very old. Not even placed down right..
Business response:
Thank you for sharing your feedback, Olga. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Tropicana Laughlin Our room was dirty and had old water bottles under the entertainment center. As soon as we entered the room we cleaned it to be sure it was clean per covid standards since we had three young children with us. And I am glad we did as I found several old water bottles under the tv stand. We chose not to complain and just clean it up ourselves and it wouldn’t change our stay. The room was not worth the price as we paid $250 for one night and we weren’t even on the river side of Laughlin. I wish we would’ve ca... read more
Disappointing Cuartos sucios
Business response:
Thank you for sharing your feedback, Karina. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Worse experience ever encountered I checked in the hotel the customer service was non existent , and the hotel was run down did not look like the pictures what so ever . My room was dirty and had glass on the floor and NO REFRIGERATOR BECAUSE THEY TOOK THEM TO THE GAZEBO THAT THEY RENT AT THE POOL FOR $179.00 Went to wash my hands and the sink was clogged . I called the front seat and it took 20 minutes for some one to come to my room and plug the sink . YES they sent some one to my room instead of just switching my room !! ... read more
Business response:
Thank you for providing your feedback and letting us know about your stay. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your comments have been passed along to members of management. Thank you, Tropicana Laughlin
Muy mal no El hotel is muy viejo y sucio El hotel está muy viejo y sucio ocupa remodelación
Business response:
Thank you for providing your feedback and letting us know about this issue, Alfredo. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Worst experience ever in a hotel Room was dury, there was a toothpaste right under the bed, and a pen who knows who touched that, the toilet was going off every 8 to10 min off on its own, i told a.manager all heard was we will look in to it, instead of fix in it Never being disappointed so bad in a hotel
Business response:
Thank you for providing your feedback and letting us know about this issue, Jorge. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your comments will be passed along to key members of management for review. Thank you, Tropicana Laughlin
Fair The room was a little below average. The sink didn’t hold water. The bathtub had a few inches of water in it when we arrived, strange. Breakfast actually sucked, the waitress couldn’t be bothered for the basics such as water, additional ketchup, or the check in a timely fashion. I will go to the Aquarius Or Vegas next time.
Business response:
Thank you for providing your feedback and letting us know about this issue, Berkely. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Overall, we needed to just get out of town and relax. Thank you for being open. Plumbing, proper staffing during check-in, informed operator and swimming pool smell. Under this (Covid9) circumstances I gave the Tropicana a 5 star rating. But we had some serious issues. 1) Over 45 minutes wait during check-in, with only half staff operational. I would understand the wait if every check-in position was employed but half of the front desk positions were closed. 2) I reserved 2 rooms for my large family. Both rooms had bathroom ... read more
Business response:
Thank you for providing your feedback and letting us know about your stay, Ed. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope you will give us another chance to earn your business in the future. Thank you, Tropicana Laughlin
Its not a good experience The room was very dusty
Business response:
Thank you for sharing your feedback, Bounthy. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 33,384 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.