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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
much rather find a better hotel next time the floor felt damp and the ac would not cool the room down. it felt very moist and warm the whole trip they had a cute arcade for the kids
Business response:
We apologize for falling short on your recent stay. Thank you for sharing your experience.
Disappointing Air conditioning in room was bad. Made our stay uncomfortable Rates
Business response:
Apologies for any inconvenience caused by the air conditioning issue during your stay. Your feedback has been shared with the appropriate team.
Overall decent stay only draw back was mattress and pillow quality bad The beds and pillows were terrible I woke up with a sore back need to upgrade matress and pillow quality Casino was clean location was good
Business response:
We regret to learn about the issues you experienced with the mattress and pillows during your stay. Thank you for sharing your feedback.
Fair
Never again The mattress was horrible no support and the rooms was old and outdated The casino
Business response:
We understand your concerns about the mattress support and room conditions. Your feedback is important and we're sorry for the disappointing experience.
Bad Bad food and room cleaning Eat once and never eat again at the hotel
Business response:
Thank you for taking the time to provide feedback on your recent visit, David. We apologize that your dining experience did not meet your expectations. If you would like to discuss your experience further, feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to assisting you accordingly.
Relaxing The food at Carngies made me sick. The gift shop is ridiculously expensive $7.00 for a 16oz soda is absolutely crazy. Nice & comfortable.
Business response:
We are sorry to hear about your poor experience, Larry. Please be assured, we share your concern about anything that may detract from your experience at our restaurant. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair The pool was closed
Business response:
We regret to learn that the pool was closed during your visit. We greatly appreciate your feedback!
Not the worst but I will try to avoid this hotel when coming to Laughlin. No housekeeping unless by request, took almost 2 hrs to get towels when I called and had to call twice, stayed for five days and got room cleaned once but had to call to request even though I had the door sign on for 2 1/2 days. Reserved for 3 people but only got two bath towels and they never changed them until I called. Bed linens are uncomfortable. The only mirror is in the bathroom. Bathrooms need a vanity magnifying mirror and rooms need a full mi... read more
Business response:
We understand your disappointment with housekeeping and service. We appreciate you noting our location, parking, and brewery food. Your feedback is important to us.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,313 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open at 9:00 a.m.