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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair
For what I paid for the room it should have been a little bit more quieter and less fees More quiet, the people in the nxt rm were arguing all night and banging on the wall could not get no rest Did not try breakfast
Business response:
We are sorry to hear about the noise disturbances during your stay. Please excuse any inconvenience.
BEWARE! If the deal is too good to be true, then it probably is…. I didn’t like that the first room they put us in was already occupied by someone. It was very uncomfortable opening some else’s room with their belongings sitting everywhere. Then the next morning (7am) they called us to ask which room we were in… we were two doors down from the “pre-occupied” room and when they sent security to get them out, they were banging on the door so loud/hard it shook our room. The bed in the room was broken- no way to sleep on one si... read more
Business response:
We sincerely value your input and appreciate you taking the time to share your experience. We deeply apologize for the inconvenience you encountered during your stay, particularly with the room assignment and bed issues. We understand how frustrating these situations can be and how they can impact your valuable family time. We would like to address your concerns personally and ensure that we take appropriate measures to prevent such occurrences in the future. Please contact us at (702) 298-4200 to discuss this matter further... read more
Disappointing
Mmmeh Strictly a C- property. Not terrible but just good enough. Stray Flaming Hot Cheetos in the rooms carpet, night stand and other furniture dusty and/or sticky to the touch. Luckily it was single night stay…that was enough. It was where I was visiting and every place else was booked on a Holiday weekend
Business response:
We are sorry to hear about your poor experience, T. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
Fair
Regular La atención Nada
Business response:
Agradecemos sus comentarios sobre el servicio. Gracias por tomarse el tiempo para compartir su experiencia.
Would stay again. Staff amazing, other guests amazing. Bed was highly uncomfortable, pillows flat. I wiped mucus off the bathroom wall upon arrival above toilet (was very gross). The holes should be closed up a little in bathroom ceiling and shoulder head needs siliconed to wall. As far as casino area: Cotton candy machine lied and doesn’t make shapes basically fraud was very upset when it cost 8.25$ threw it away. No way to get a refund Air on always. Staff and people super friendly that was amazing.
Business response:
Thank you for the great review, Katrina! Come back for another wonderful time soon!
I will never again stay at the Tropicana. To ashamed to take photos Room was not cleaned the sheets from the bed looked dirty and smelled toilet paper were too loud during the night and we were not told that Saturdays at night were only for singles or looking for couples and were nude in the pool. Nothing. Good about it. I was so disappointed.
Business response:
We are concerned to hear about your experience at Tropicana Laughlin. Please contact us at (702) 298-4200 to discuss this further.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,313 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open at 9:00 a.m.