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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad The toilet was gross had urine on it
Business response:
Please excuse any inconvenience. We regret to learn about your experience. Please feel free to contact us at (702) 298-4200 to discuss this further.
Well it was packed this weekend. Didn’t really talk with staff except housekeeping. Nothing about property. They need to put more towels in room. They only gave us 2 towels. Which people should have 2 towels ea cause women needs 2 by herself. They should have maid service everyday when you stay just for towels and take out trash instead of us calling housekeeping everyday day for fresh towels. It was clean
Business response:
We genuinely admire your feedback. We will ensure to address the issue with the towels in the room. Thank you for bringing this to our attention.
Bad
Business response:
It's regrettable to hear about your experience. Please accept our apologies.
Very Poor
Business response:
It's regrettable to hear about your experience at Tropicana Laughlin. Please feel free to reach out to us at (702) 298-4200 to discuss your concerns further.
Poor NO hot water on Thursday. No notification from the front desk it was out and when fixed. Request the room to be serviced. Wasn't done. Ask for towels, coffee, bottled water when the room was not cleaned. Had to ask 3 times to receive coffee and 2 towels. No water Price of the room.
Business response:
We're concerned to hear about the issues you experienced during your stay. Please contact us at (702) 298-4200 so we can address your concerns.
Disappointed I didn't like anything about the property. It's old and in poor condition. The bed was squeaky, there was a leak under the bathroom sink, and mold was present in the shower. Additionally, there was no fridge or microwave, and the available TV was inadequately small. Location
Business response:
We apologize for falling short of your expectations. Please contact us at (702) 298-4200 to discuss your concerns further.
Disappointing No hot water Clean and comfortable bed
Business response:
Your concerns are noted. We apologize for any inconvenience. Please feel free to reach out to us at (702) 298-4200. Thank you for your feedback.
It was ok but could have been better Room keys didn’t work, long walk back for replacement. Not enough coffee in the room, had to request more, room was way to cold and not enough blankets for the bed. Good location
Business response:
Your feedback is important to us. We understand the issues you faced during your stay and apologize for the inconvenience. Please feel free to reach out to us at (702) 298-4200 to discuss your experience further. Thank you.
Malo La pillowcase sucio el baño feo y no muy limpio y lo peor pedi room no fumadores a si me dieron para fumadores y ami me dijeron la vista de la anotación mirando a vista y la mía desgraciadamente no tenía nada y mal olor en los cuartos Nada súper mal
Business response:
Sus comentarios son invaluables para nosotros y le agradecemos sinceramente que se haya tomado el tiempo de compartir su experiencia. Lamentamos profundamente los problemas que tuvo durante su estancia, incluyendo los problemas de limpieza, la confusión en la habitación para fumadores y la decepcionante vista. Nos esforzamos por brindar una experiencia cómoda y agradable a todos nuestros huéspedes, y es evidente que no cumplimos con nuestras expectativas en este caso. Nos gustaría tener la oportunidad de abordar sus inquietu... read more
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,313 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open at 9:00 a.m.