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2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Poor all round - staff were great though Cleanlines, dated, Nothing really
Business response:
We are sorry to hear about your poor experience, Dave. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
Disappointing Not upgraded. Very old. Smelled like sewer most the time
Business response:
We are sorry to hear about your poor experience, Yurissa. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
Poor Bed was horrible, no check in until 3pm and most staff very unfriendly
Business response:
We are sorry to hear about your poor experience, Daniel. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
Luxury room and deluxe room are the same ,don't pay extra for luxury ,it's the same set up Our rooms look exactly the same even though we paid extra for the luxury room , I got a deluxe and a luxury room , same set up ,nothing different, they claim luxury is beeing 4 floors higher , ridiculous, only 2 towels for 4 people , no ice in the machines , linens had holes , very disappointing,front desk not very helpful, never again , horrible experience Not much to like
Business response:
We are sorry to hear about your poor experience, Juan. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
I would never stay here again! Our keys never worked, there was no ice anywhere, the rooms were not cleaned, it smelled, the toilet keep overflowing...never again! That it was close by the Lake Mojave where we go boating.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Sandy. We are saddened to learn that your stay did not meet your expectations, or ours.
Mal les ya me por teléfono I nunca me contestaron Que tengan personal que hable español No comí Ai
Business response:
Lamentamos mucho que hayas tenido una mala experiencia, Jorge. Ten la seguridad de que compartimos tu preocupación por cualquier cosa que pueda perjudicar tu experiencia en nuestra propiedad. Nuestro mayor deseo es que te sientas cómodo durante tu visita.
Had high expectations and failed in every way possible. Will not be back. Customer service, billing practices, lack of entertainment, room cleanliness, house keeping hospitality, and front desk hospitality. They were close to a better hotel and casino - The Golden Nugget.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Nez. We are saddened to learn that your stay did not meet your expectations, or ours.
Mala hotel pésimo Las habitaciones no son ideales por el exceso precio Nada
Business response:
Lamentamos que haya tenido una mala experiencia, señor. Tenga la seguridad de que compartimos su preocupación sobre cualquier cosa que pueda perjudicar su experiencia en nuestra propiedad. Nuestro mayor deseo es que se sienta cómodo durante su visita.
Fair
Business response:
We are sorry to hear about your poor experience, Stephen. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
Tropicana Laughlin has a 3.7 star rating with 32,305 reviews.
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.