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Tropicana Laughlin

3.7

About this business

Location details

2121 S Casino Dr, Laughlin, NV, 89029, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.732,305 reviews
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Dave's profile image
a year ago

Poor all round - staff were great though Cleanlines, dated, Nothing really 

Business response:

We are sorry to hear about your poor experience, Dave. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.  

Yurissa's profile image
a year ago

Disappointing Not upgraded. Very old. Smelled like sewer most the time 

Business response:

We are sorry to hear about your poor experience, Yurissa. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.  

Daniel's profile image
a year ago

Poor Bed was horrible, no check in until 3pm and most staff very unfriendly 

Business response:

We are sorry to hear about your poor experience, Daniel. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.  

Juan's profile image
a year ago

Luxury room and deluxe room are the same ,don't pay extra for luxury ,it's the same set up Our rooms look exactly the same even though we paid extra for the luxury room , I got a deluxe and a luxury room , same set up ,nothing different, they claim luxury is beeing 4 floors higher , ridiculous, only 2 towels for 4 people , no ice in the machines , linens had holes , very disappointing,front desk not very helpful, never again , horrible experience Not much to like 

Business response:

We are sorry to hear about your poor experience, Juan. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.  

Sandy's profile image
a year ago

I would never stay here again! Our keys never worked, there was no ice anywhere, the rooms were not cleaned, it smelled, the toilet keep overflowing...never again! That it was close by the Lake Mojave where we go boating. 

Business response:

Thank you for taking the time to provide feedback on your recent visit, Sandy. We are saddened to learn that your stay did not meet your expectations, or ours. 

Jorge's profile image
a year ago

Mal les ya me por teléfono I nunca me contestaron Que tengan personal que hable español No comí Ai 

Business response:

Lamentamos mucho que hayas tenido una mala experiencia, Jorge. Ten la seguridad de que compartimos tu preocupación por cualquier cosa que pueda perjudicar tu experiencia en nuestra propiedad. Nuestro mayor deseo es que te sientas cómodo durante tu visita. 

Nez's profile image
a year ago

Had high expectations and failed in every way possible. Will not be back. Customer service, billing practices, lack of entertainment, room cleanliness, house keeping hospitality, and front desk hospitality. They were close to a better hotel and casino - The Golden Nugget. 

Business response:

Thank you for taking the time to provide feedback on your recent visit, Nez. We are saddened to learn that your stay did not meet your expectations, or ours.  

Elder's profile image
a year ago

Mala hotel pésimo Las habitaciones no son ideales por el exceso precio Nada 

Business response:

Lamentamos que haya tenido una mala experiencia, señor. Tenga la seguridad de que compartimos su preocupación sobre cualquier cosa que pueda perjudicar su experiencia en nuestra propiedad. Nuestro mayor deseo es que se sienta cómodo durante su visita. 

Stephen's profile image
a year ago

Fair 

Business response:

We are sorry to hear about your poor experience, Stephen. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. 

Frequently asked questions about Tropicana Laughlin

How is Tropicana Laughlin rated?

Tropicana Laughlin has a 3.7 star rating with 32,305 reviews. 

When is Tropicana Laughlin open?

Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.