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2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Fair During our four night stay we didn't want to complain, we receive poolside View couldn't keep our blinds open because it was so hot the air conditioner felt like it was on low and it was on high so we had to keep our blinds closed the whole time until the sun went down. Maybe they can take a look at that room especially the air conditioner and the beds. I had called downstairs to speak to a manager she was in a meeting she never returned the call they just mentioned she was busy at the moment that was the third night st... read more
Business response:
We are concerned to hear about the issues you experienced during your stay. Please contact us at (702) 298-4200 to discuss this further. Thank you for sharing your experience.
There was female hair on the lamps and the chair was stained and torn. The room was dirty and outdated. The environment.
Business response:
We are sorry to hear about your poor experience, Selena. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
Ok stay The pillow shams smelled of body odor so I had to use a towel to cover one of the pillow in order to sleep. One of the towel had a black stain on it, that seemed like either dirt or mold.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Carreto. We are saddened to learn that your stay did not meet your expectations, or ours. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Fair
Business response:
Your gracious comments are very much appreciated, Dan! We are thrilled that you enjoyed your time at Tropicana Laughlin. We are committed to making your future visits as good as this one.
Disappointing
Business response:
We are sorry to hear about your poor experience, Patricia. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
The place is a total dump. Everything. The place is a total dump. Would never go back, and I would never recommend this place to anyone.
Business response:
We are sorry to hear about your poor experience, Craig. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
Neglect room just felt neglected very dirty Cleanliness so much dust and old food under the beds. Carpet was very dirty old piles of hair along baseboard. Didn’t have breakfast. Location is good
Business response:
We are sorry to hear about your poor experience, Scott. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
Fair Établissement, chambres, dans son jus digne d'il y a 50 ans. Pour une seule nuit, de passage dans la ville ça va. Très bon rapport qualité-prix
Business response:
Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires, Pietrosante. Vos commentaires ont été transmis à l'équipe concernée pour leur contribution et leur attention. Nous apprécions votre fidélité et espérons vous accueillir à nouveau avec plaisir.
Poor
Business response:
Thank you for taking the time to provide feedback on your recent visit, Sheldon. We are saddened to learn that your stay did not meet your expectations, or ours. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Tropicana Laughlin has a 3.7 star rating with 32,305 reviews.
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.