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2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Poor
Business response:
Thank you for taking the time to provide feedback on your recent visit, Alma. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
I expected more for the cost. Would not stay there again. No refrigerator in room, elevators not working, bathroom lighting worked intermittently, toilet running all weekend, outdated, check in kiosks out of order, employees at registration desk not friendly. Location, parking
Business response:
Thank you for taking the time to provide feedback on your recent visit, Vicky. We are saddened to learn that your stay did not meet your expectations, or ours.
I will never be returning to this place again The elavators were a mess my whole family missed fireworks being locked out of the room for 3 hours It was close to other casinos
Business response:
Thank you for taking the time to provide feedback on your recent visit, Tammy. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Poor
Business response:
We are sorry to hear about your poor experience, Ignacio. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair Couldn't adjust AC was warm The price was good and available
Business response:
We appreciate you taking the time to provide your feedback, Arlette. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Im very dissapointed The room smelled dirty, the beds too, the towels and bathroom weren’t clean enough. Hard to say
Business response:
Thank you for taking the time to provide feedback on your recent visit, Hilda. We are saddened to learn that your stay did not meet your expectations, or ours.
Bad
Business response:
Thank you for taking the time to provide feedback on your recent visit, Guadalupe. We are saddened to learn that your stay did not meet your expectations, or ours.
Never returning to this hotel I booked 2 rooms they me and my family in different towers and refused to put us in the same tower Not much
Business response:
We are sorry to hear about your poor experience, Steven. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please
Very Poor Bad Bad
Business response:
We are sorry to hear about your poor experience, Nataly. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
Tropicana Laughlin has a 3.7 star rating with 32,300 reviews.
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.