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Tropicana Laughlin

3.7

About this business

Location details

2121 S Casino Dr, Laughlin, NV, 89029, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.732,300 reviews
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Kristy's profile image
a year ago

Bad The entire facility was nasty. My family and I will NEVER go back. Facilities were dirty and stunk. 

Business response:

Thank you for taking the time to provide feedback on your recent visit, Kristy. We are saddened to learn that your stay did not meet your expectations, or ours.  

Mills's profile image
a year ago

We will not stay there again Over half of the Elevators.were not working. Un unfriendly Staff and. air conditioning not keeping cool The pool was ok 

Business response:

We are sorry to hear about your poor experience, Mills. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Kerry's profile image
a year ago

Bad Was very dirty food expensive and not verry good. Nothing E 

Business response:

Thank you for taking the time to provide feedback on your recent visit, Kerry. We are saddened to learn that your stay did not meet your expectations, or ours.  

Isaiah's profile image
a year ago

Fair 

Business response:

Your gracious comments are very much appreciated, Isaiah! We are thrilled that you enjoyed your time at Tropicana Laughlin. We are committed to making your future visits as good as this one. 

Justin's profile image
a year ago

Awful. I wish I would of spent more money for a nicer place I had to get my door keys programmed 4 times , 15 min wait for the elevator . Major fire hazard. . Requested a fridge and when it was brought up to my room the left it on the floor in the corner of the room and said hook it up where ever you like The bed was comfortable 

Business response:

Thank you for taking the time to provide feedback on your recent visit, Justin. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.  

Manuel's profile image
a year ago

I will never stay here again Nothing Nothing 

Business response:

We are sorry to hear about your poor experience, Manuel. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Banuelos's profile image
a year ago

Very Poor Mal servicio en la recepción Muy mal servicio en la recepción 

Business response:

Gracias por tomarse el tiempo para brindar comentarios sobre su reciente visita, Bañuelos. Nos entristece saber que su estancia no cumplió con sus expectativas ni con las nuestras. Si desea hablar más sobre su experiencia, no dude en contactarnos en https://totalrewards.custhelp.com/app/ask_first. Asegúrese de incluir su reseña para que el equipo correcto pueda investigar más a fondo su experiencia. Esperamos tener la oportunidad de darle la bienvenida nuevamente para restaurar su fe en nuestra propiedad y nuestro personal.  

Alexandra's profile image
Alexandra 
a year ago

Disappointing The elevators only 3 worked and always a line to get on one. The ac in the room wasn't very good. Rooms were nice 

Business response:

We are sorry to hear about your poor experience, Alexandra. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Jonathan's profile image
a year ago

Fair 

Business response:

Your gracious comments are very much appreciated, Jonathan! We are thrilled that you enjoyed your time at Tropicana Laughlin. We are committed to making your future visits as good as this one. 

Frequently asked questions about Tropicana Laughlin

How is Tropicana Laughlin rated?

Tropicana Laughlin has a 3.7 star rating with 32,300 reviews. 

When is Tropicana Laughlin open?

Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.