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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointing
Business response:
We are sorry to hear about your poor experience, Susan. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Would not return
Business response:
We are sorry to hear about your poor experience, Sargent. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointing
Business response:
We are sorry to hear about your poor experience, Mark. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Ehh okay hotel/casino Room is sort of outdated, had a funk smell. The beds were just, meh. Overslept on by way too many people, definitely needs updating and the carpets were giving away from the floor, so it was bunched up in some areas. Spiders in the room, scary. TV was ok, wish it had connections for an Xbox/Playstation so we could play some games in the room since the arcade is being renovated. Overall it was an okay stay, definitely going elsewhere for leisure. The price of the two rooms were good.
Business response:
We appreciate you taking the time to provide your feedback, Huntsalong. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Very Poor
Business response:
We are sorry to hear about your poor experience, Derek. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair the desk clerk had a bad attitude she couldn't find my name then gave me 2vqueen bed when I showed her a picture of the king size bed I reserved price
Business response:
We appreciate you taking the time to provide your feedback, Mastrandrea. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Disappointing
Business response:
We are sorry to hear about your poor experience, Barraza. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair
Business response:
Thank you for taking the time to share your experience with us, Ronald! We look forward to your next visit at Tropicana Laughlin!
Poor
Business response:
We are sorry to hear about your poor experience, Gato. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,300 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.