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2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
OVERALL IT WAS GOOD AC WAS NOT WORKING NO REFRIGERATOR ROOM SIZE AND PRICE
Business response:
We appreciate you taking the time to provide your feedback, Ismael. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
The room needs updating and definitely NEW BEDS! I had things poking me!!! THE BED!!!!!!! We loved the restaurants!
Business response:
We appreciate you taking the time to provide your feedback, Mary. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Disappointing Not too many food options in the location, and pool was super small for the size of the hotel. The room didn’t have a mini fridge, no microwave and to top it off no vending machines near by so you have to walk to the casino floor to pay $5 for a water. We liked the fact that they had a casino downstairs and an Arcade for the kids.
Business response:
We appreciate you taking the time to provide your feedback, Anilu. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Fair Old furniture . Needs updated. Carpet stains in hallway and room plus falling apart. Convenient. Good band in bar
Business response:
We appreciate you taking the time to provide your feedback, Celeste. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Extra resort fee a joke for ‘access to pool’ .?! This is not worth the money as the sat was double a weekday price. 2nd tower blocks sun getting to pool area. Rooms old / pieces broken/ no microwave or fridge. No hot water and then tepid water kept gushing after I tried closing the tap. Location to the Edge for concert
Business response:
Hello Carla. Thank you for letting us know of your concerns. Our resort fee covers high speed internet in room, self parking, access to ours and Harrah's pool as well as their gym, shuttle service between both properties and provided daily bottled water in room and coffee. In regards to the maintenance trouble, please be encouraged to call the Tropicana and inform Hotel management so they can rectify the matters with you. We hope to see you again in the near future. Thank you!
Fair That was no fridge in the room for drinks or food we had and we couldn't control air in the room Bed was comfortable
Business response:
Thank you for reviewing us, Christina! We are very pleased to learn you enjoyed your overall visit with us at Tropicana Laughlin.
Fair The smell of the room the pillows were flat staff refused to hear anything once you got in the room and I checked out at 1015 am and my deposit still has not been refunded The green light on the building made the room look cool at night
Business response:
We appreciate you taking the time to provide your feedback, Swepston. Your comments have been shared with the appropriate team for their input and attention. In regard to your deposit, it does not come back as a refund. The amount held will just disappear from your statements, as it's not an actual settlement. Only a hold. This takes 2-7 business days to be done. If you still show it holding, please contact the front desk at the property. We value your patronage and hope to look forward to welcoming you back.
We had to change rooms because there was dried fluids in the sheets of the bed. When I was checking out the next morning
Business response:
We appreciate you taking the time to provide your feedback, Paris. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Would try again but only if I could have a discounted rate Not a clean room for the price and it was cold The 2women in the coffee shop were so nice and polite! Kudos to them both
Business response:
We appreciate you taking the time to provide your feedback, Steve. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Tropicana Laughlin has a 3.7 star rating with 32,300 reviews.
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.