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2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Disappointing Room didn't have a clock, refrigerator, microwave, view, and room was a long way from the elevators and ice machine
Business response:
We appreciate you taking the time to provide your feedback, Chuck. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
It's a nice hotel. Clerk was very nice and helpful! The rooms have no curtains and lots of light comes in. Shutters don't block enough Beautiful view
Business response:
Thank you for taking the time to share your experience with us, Magdalena! We look forward to your next visit at Tropicana Laughlin!
Very Poor
Business response:
We are sorry to hear about your poor experience, Hayes. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Won’t be staying here again. No refrigerator, no microwave, sink didn’t drain well, ice machine broke . Nothing
Business response:
We are sorry to hear about your poor experience, Denise. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair Bed was uncomfortable and air conditioning barely worked also room was musty no ventilation Price
Business response:
We are sorry to hear about your poor experience, Tracy. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Poor
Business response:
Thank you for taking the time to provide feedback on your recent visit, Mercedes. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Disappointing
Business response:
We appreciate you taking the time to provide your feedback, Martha. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Poor
Business response:
Thank you for taking the time to share your experience with us, Micheal! We look forward to your next visit at Tropicana Laughlin!
Fair Kein Kühlschrank im Zimmer!!! Die Zimmer sind oberflächlich sauber. Wenn man genau hinschaut, sieht man, das die Böden (Teppich und Bad) nur im Laufbereich gesäubert werden, aber keine Kanten und Ecken. Fingerdicker Staub auf Lampe im Bad. Kaffeemaschine staubig und schmuddelig. Betten sind bequem.
Business response:
We are sorry to hear about your poor experience, Bettina. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Tropicana Laughlin has a 3.7 star rating with 32,300 reviews.
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.