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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Will never stay again location
Business response:
We are sorry to hear about your poor experience, Susan. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Good budget option. Dated room, no refrigerator Price
Business response:
We are sorry to hear about your poor experience, Justine. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair
Business response:
Your gracious comments are very much appreciated, Anonymous! We are thrilled that you enjoyed your time at Tropicana Laughlin. We are committed to making your future visits as good as this one.
Fair. Probably would not stay there again. Bed very uncomfortable, pillows were hard, very outdated, Only had one coffee cup provided, a burned out lamp on nightstand. The location snd price
Business response:
Thank you for taking the time to provide feedback on your recent visit, Gail. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Bad
Business response:
Thank you for taking the time to provide feedback on your recent visit, Joe. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Disappointing
Business response:
We are sorry to hear about your poor experience, Baer. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Won’t stay here again. My room was changed without knowledge. beds were uncomfortable you could hear the springs, run down and outdated
Business response:
Thank you for taking the time to provide feedback on your recent visit, Shelby. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Price was good, property was old and run down So night #1 our TV did not work. It was a scrambled up mess. They came to fix it on the 2nd night but no luck. Ultimately they switched our room. Night 3 in our new "upgraded" room. There were empty water bottles under the bed that were never cleaned and the toilet did not work. They had to come in again and fix that. Would not stay here again The price fir the room was good and overall the staff was really pleasant
Business response:
Thank you for taking the time to provide feedback on your recent visit, Sharron. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Used to be our favorite. Blood/hair dye in hotel bathroom we had to clean. Toilet didn't flush(fixed it ourselves). Staff used a key and walked into our room to give us a flier for multiplier promo. People banging on our door at 2am looking for party. Food was poor and we went to aquarius for the rest of meals. Bingo callers were too fast, craps table opened later and went to other casinos to play. Bed was clean, next to in&out
Business response:
We are sorry to hear about your poor experience, Zach. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,289 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is open now. It will close at 6:00 p.m.