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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Poor toilet was very loud
Business response:
We are sorry to hear about your poor experience, Hoang. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Missed Opportunity to Give value and Customer service Rude front desk staff....slow check in...no sense of urgency....Fees. Fees. Fees. Poor value for price Location
Business response:
We are sorry to hear about your poor experience, Tommy. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Would not stay here again! The cost of everything, extremely smoky ! Dirty bathroom, hair clippings on and in sink. Shower lever from spout didn’t work, shower head had half pressure. Poolside cafe,
Business response:
We are sorry to hear about your poor experience, Michael. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Poor There's was no TV in the hotel room. No compensation for this and the TV s which had cable were working the bar which isn't were my family and I wanted to be. Staff weren't helpful with this so we left early in the morning. NA
Business response:
We are sorry to hear about your poor experience, Karissa. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair
Business response:
Thank you for taking the time to share your experience with us, Ron! We look forward to your next visit at Tropicana Laughlin!
Fair housekeeping the room was not clean and the coffee maker was filthy. the rooms location from the parking area
Business response:
We appreciate you taking the time to provide your feedback, Mary. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Wont go back again . Was booked as luxury room recieved 30$ room ended up 150$ wasnt even blanket on bed just sheets. Cheezy
Business response:
We appreciate you taking the time to provide your feedback, Ligori. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Poor Take me off your mailing list Unclean, Noisy, very poorly run Hotel.
Business response:
We are sorry to hear about your poor experience, Thomas. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Bad I made my reservation a month in advance and when I went to the reception the receptionist told me that they could not give me the room that I had reserved, she gave me the one she wanted, they did not respect my reservation and they also charged me more than what my booking application said The place is very nice and clean but its reception staff makes the hotel look very bad. ise mi reservacion con un mes de anticipacion y al yegar a recepcion me dijo la recepcionista que no me podian dar la habitacion que yo avia rece... read more
Business response:
We apologize for the inconvenience you've had during your stay, Delgado. We will be taking your concerns to review with the correct team so they can further address. We appreciate the kind words you've shared about the property. Thank you for staying at the Tropicana Laughlin.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,288 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is open now. It will close at 6:00 p.m.