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2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Left at 11 pm on our last night. Loud scary people in the room next door. Sub standard toilet paper. Lumpy bed. Dark rooms. Felt like a 1960 motel 6 near a truck stop. The elevator were really fast.
Business response:
We are sorry to hear about your poor experience, Teri. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair
would try another hotel only 2 towels in room have to call for housekeeping to come. hotel is old. it was large enough for our group
Business response:
We appreciate you taking the time to provide your feedback, Betty. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Disappointing
Business response:
We are sorry to hear about your poor experience, Eleni. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
won’t stay there again no house keeping Didn’t care for the property
Business response:
We are sorry to hear about your poor experience, Anonymous. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Bad
Business response:
We are sorry to hear about your poor experience, Renee. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
We had a 12 hour delay and tried to cancel our stay and could not get intouch to cancel. We were cha Nothing We had no breakfast
Business response:
Hello, Tolbert. As you booked with Booking.com, you would need to get in touch with them for a cancellation or refund. Nonetheless, we are sorry you had trouble getting through. Please get in touch with Booking.com to look for a possible refund. We would be happy to work with you on that. We hope to see you again in the near future! Thank you!
Disappointing
Business response:
We are sorry to hear about your poor experience, Nelly. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Poor
Business response:
We are sorry to hear about your poor experience, Tober. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Tropicana Laughlin has a 3.7 star rating with 32,288 reviews.
Tropicana Laughlin is closed now. It will open at 9:00 a.m.