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Tropicana Laughlin

3.7

About this business

Location details

2121 S Casino Dr, Laughlin, NV, 89029, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.732,288 reviews
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Teri's profile image
2 years ago

Left at 11 pm on our last night. Loud scary people in the room next door. Sub standard toilet paper. Lumpy bed. Dark rooms. Felt like a 1960 motel 6 near a truck stop. The elevator were really fast. 

Business response:

We are sorry to hear about your poor experience, Teri. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Michael's profile image
2 years ago

Fair 

Betty's profile image
2 years ago

would try another hotel only 2 towels in room have to call for housekeeping to come. hotel is old. it was large enough for our group 

Business response:

We appreciate you taking the time to provide your feedback, Betty. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back. 

Eleni's profile image
2 years ago

Disappointing 

Business response:

We are sorry to hear about your poor experience, Eleni. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Anonymous's profile image
Anonymous 
2 years ago

won’t stay there again no house keeping Didn’t care for the property 

Business response:

We are sorry to hear about your poor experience, Anonymous. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Renee's profile image
2 years ago

Bad 

Business response:

We are sorry to hear about your poor experience, Renee. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Tolbert's profile image
2 years ago

We had a 12 hour delay and tried to cancel our stay and could not get intouch to cancel. We were cha Nothing We had no breakfast 

Business response:

Hello, Tolbert. As you booked with Booking.com, you would need to get in touch with them for a cancellation or refund. Nonetheless, we are sorry you had trouble getting through. Please get in touch with Booking.com to look for a possible refund. We would be happy to work with you on that. We hope to see you again in the near future! Thank you! 

Nelly's profile image
2 years ago

Disappointing 

Business response:

We are sorry to hear about your poor experience, Nelly. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Tober's profile image
2 years ago

Poor 

Business response:

We are sorry to hear about your poor experience, Tober. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first 

Frequently asked questions about Tropicana Laughlin

How is Tropicana Laughlin rated?

Tropicana Laughlin has a 3.7 star rating with 32,288 reviews. 

When is Tropicana Laughlin open?

Tropicana Laughlin is closed now. It will open at 9:00 a.m.