This profile has been claimed by the business owner or representative.
Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair
Business response:
Thank you for reviewing us, Lorraine! We are very pleased to learn you enjoyed your overall visit with us at Tropicana Laughlin.
Would not stay again. The beds were extremely uncomfortable, we had to ask for clean towels on our second day, and the emergency alarm went off at 2:30am without any explanation and there was no type of incentive for the inconvenience. Pricing isn’t bad, shower pressure was wonderful, housekeeping was nice when we did have to call for towels.
Business response:
We appreciate you taking the time to provide your feedback, Michaela. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Poor
Won't be staying at the Tropicana next time. The bed was TERRIBLE, there was no fridge or microwave in the room & all the restaurants were closed. The location was convenient to many other casinos.
Business response:
We are sorry to hear about your poor experience, Darlene. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointing room dirty location
Business response:
We are sorry to hear about your poor experience, Rodney. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Poor
Business response:
We are sorry to hear about your poor experience, Paul. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Motel 6 sucks my girl was miserable. It was her first trip to Laughlin and l had stayed at Tropican. We arrived valet my car. Went to check In couldn’t find my credit card so they wouldn’t let me check in. My fiancé is pregnant and just wanted to lay down. I had cash they wouldn’t take it. Told them l had a card just needed to put some money on it, which l couldn’t do till morning. Went out to leave no valet had to wait almost an hour for security who just gave me my key and l had to go get my car myself.Ended up getting a r... read more
Business response:
We appreciate you taking the time to provide your feedback, Ricky. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and apologize for any inconvenience.
Poor
Business response:
We are sorry to hear about your poor experience, White. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Poor
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,288 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is open now. It will close at 6:00 p.m.