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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Outstanding in person welcome. Appointment with parts (came in on time) was ready to go when I checked in EARLY. They took care of me. When I need work done on my Class A Motorhome that is Ford related, Truck City Ford in Buda, TX will get my business.
We did not work with John Jones. Zack was very helpful and he made the buying process a good experience. I highly recommend buying a vehicle with Zack!
Needed to get my locking lug nuts installed. Also, had to replace and setup my LoJack device that apparently became damaged due to a recent battery replacement by a different Ford dealership. Jason Harper and Jeremy Harper were on it and contacted Mario Fuentes – Service Advisor to get these issues resolved and completed quickly. Mario kept me posted and Jason and Jeremy helped get it setup again on my smartphone. As always, the receptionist – Lori Grove-Thornburg was very friendly and always helpful. Another successful serv... read more
Great service! I will definitely return. If you own a Ford, this is the best service dept.
A few delivery issues awaiting additional items ordered with vehicle as well as some final preparation issues but overall was kept well informed by William Martinez and was very satisfied with the process.
Business response:
Ordering additional items for your vehicle can be daunting at times. William does a great job with all his customers, and thanks for the feedback.
Internet ordering was easy. Sales kept me updated on build progress. The pick-up and transfer process was very well managed with minimal idle time.
Hailey is amazing. Took care of me and my truck, went above and beyond. Definitely going to ask for her next time I take it in for service.
The service writers are always helpful. I just find it petty that such a large corporation has to find ways to take more money from the customers. Really almost $10 dollars for so called shop and rag fees and then 3% charge to use your credit card, wow. Not everyone but probably half or more have use thr credit card to pay for their vehicle because they can't afford the total price in 1 or 2 months. So those people you hit them a little harder because that 10 buck plus the 3% credit card fee could be gas or food they needed.... read more
Mario did a great job for me. I told him that the valve stem extensions needed to be correctly aligned. When the job was compledted he asked me to come review the wheels. All the valve extensions were perfectly aligned in the center of the rim holes. Mario also showed me the air filter (which is not automatically included in the 3K service) and it really needed to be replace as it was full of bugs and dirt. He went in at got it from parts immediatly and installed it for me. The only minor comment is they did not put a new st... read more
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,202 reviews.
When is Truck City Ford open?
Truck City Ford is open now. It will close at 8:00 p.m.