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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Leif Johnson’s honoring of MSRP made my goal of purchasing my dream vehicle come true! Service, knowledge, and honesty made purchasing at this dealership a pleasant experience.
Business response:
We believe in upfront communication that is crystal clear and transparent to the customer. The decision to keep pricing at those levels was one our leadership truly believed in. We thank you for your feedback, your rating, and your business.
Great service reps and they truly care about their customers. Communication is always excellent as well.
Business response:
Thanks for the positive feedback and clear direction of your review. We work hard to keep all our processes tight and timely delivering excellent customer service. Clear communication is key to the process, and we appreciate your feedback. Thanks for your business.
Awesome dealership. I will buy from them again. They found me the vehicle I looked for months for
Business response:
Thanks for the glowing feedback for the dealership and the staff. We work hard to keep the process smooth, timely and transparent for all customers. We appreciate the rating and your business.
Wow. Mario blew me away. He was so patient and kind. As a single woman going to a car place for service can be intimidating, especially when you think it’s designed to take advantage of you. But Mario really took the time to fairly take care of my issue and make me feel valued as a customer. Thanks -Sivan.
Business response:
Mario is a top performer among our Service Advisors whose work shines and speaks volumes about hs work ethic. Your feedback and time are greatly valued at the dealership, and we appreciate the loyalty. Thanks for the rating and feedback.
We have 12 vehicles that Truck City maintains for us. Travis and team go out of their way to make sure commitments are met and promises delivered.
Business response:
We are honored to do the maintenance and warranty work for your vehicles. Your business is very important, and we are always ready for feedback good or bad. We try to keep improving our processes and tech training for even better service. Thanks for your loyalty and your business.
My service advisor Nate Lewis is awesome. I know I can always count on him for my service needs as well as mike rogers!!! Great job guys you rock!!!
Business response:
Nate is a top advisor of the team, and his work stands out as exceptional. Your feedback and business are very important, and thank for taking time to write us a review. We appreciate the feedback and the rating.
The service was very good, I will be back again when I need help. Thank you
Business response:
We appreciate the feedback from your Service appointment at Truck City, and it lets us know we are doing the right things. Your feedback and rating are very much appreciated.
Truck City Ford has always treated right. Very efficient, knowledgeable and easy to work with. Scott Jordan has been a pleasure to work with. Every time I have had service done, whether is is an oil change, or warrantee work, it has been an easy experience. Thank you!
Business response:
Steve, your loyalty and business are greatly important to the dealership, and feedback is always welcome. Scott does a super job, is always consistent and professional, and often requested as a Service Advisor. We appreciate your business and the rating.
Truck City Ford made car buying a breeze. I had ordered my Bronco a year and a half ago before the interest rates increased so I was extremely nervous about the buying process. I had heard of so many horror stories from people who had ordered their Broncos from other dealerships across the country. Luckily, I had nothing to worry about! Bob Salinas walked me through the whole process and was the best sales person I’ve ever worked with! We worked out a number I was happy with for my trade (thanks John Jones and Matt Duran!) a... read more
Business response:
Cady, we appreciate your business and the feedback. Bob is a top sales professional and is very consistent with top knowledge, great professionalism, and being timely and transparent. the custom order process is fairly new, and we work continuously to hone the processes. thanks for letting us know you are happy with your Bronco, and we would love to be your service dealer as well. we are as close as a phone call away.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,226 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open at 8:30 a.m.