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Truck City Ford

4.9

About this business

WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more

Location details

15301 I-35, Buda, TX, 78610, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
SunClosed
4.94,067 reviews
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markmellison1's profile image
markmellison1 
a year ago

Just bought my second truck from them. Excellent customer service in the sales experience and the service department. I would not think of shopping anywhere else. Hard to find great dealers like these guys. Mark M. Ellison 

Business response:

We are delighted to have gained your loyalty to the brand and to Truck City Ford. The team is working constantly to provide excellent customer service every time. Our service team is among the best in the area. We appreciate your loyalty and your feedback. 

gwhite11's profile image
a year ago

fast friendly service and Mario is the BEST and the shops work is 2nd to none 

Business response:

We apperciate the feedback and your rating for our Service Group. They are among the best in the area, and work hard to fix problems right the first time to avoid additional trips/costs. Mario is a top notch advisor, and will never steer you wrong with your vehicle. 

WHSABS's profile image
a year ago

Great experience through the whole process! Will definitely be a returning customer ! Thanks for all of your help! 

Business response:

Thanks for your business, and congrats on your purchase from Truck City. We are as close as a phone call for any future needs you may encounter. 

SUSRIG's profile image
a year ago

Great communication, honest people, I was able to get an appointment within a week or so. I will definitely continue to do business with them. 

Business response:

The team works hard to keep the lines of communication open to prevent any surprises We work hard to be able to meet appointments and keep them professional and timely. Thanks for your business. 

CHRIS@BLUEOCEANPS.CO's profile image
CHRIS@BLUEOCEANPS.CO 
a year ago

Daniel was great! Very helpful & professional. He took the time to assess my needs, and 

Business response:

Daniel is a true professional who not only listens to the customer, but will go beyond expectations to ensure we find the right vehicle for you. He is willing and able to field questions or address concerns. Your business and your time are important, and we appreciate your rating. 

missy.bledsoe's profile image
missy.bledsoe 
a year ago

Attentive, patient, friendly, and knowledgeable staff. I appreciate Stephen's demeanor and attention to detail. He knows a lot about electric vehicles and I appreciate that he's done his homework! Eddie, Jeremy, and Kevin were also nice and made sure we were taken care of. And charles made signing all those papers almost enjoyable. :) 

Business response:

I must say this is the first time anyone has told us the finance part was almost enjoyable. Our entire staff is dedicated to ensuring great customer service to the customer, keeping you informed, and being professional. Congrats on your purchase, and welcome to the Leif Johnson family of dealerships. 

BARONCOOP's profile image
BARONCOOP 
a year ago

Dropped my truck off on Monday and it was perfect and ready for pick up on Wednesday. 

Business response:

We appreciate your business, and are delighted we could do a timely turnaround on your vehicle. The service team works hard to ensure fixing it right the first time to avoid costly trips. We are as close as a phone call for any future needs. 

PLP39503's profile image
a year ago

Great experience buying my Bronco during the seatbelt recall! It was a relaxed, no-pressure transaction. The dealership personnel answered all my questions and volunteered significant additional info. They also introduced me to other fellow Bronco customers which helped me network in the community! 

Business response:

Welcome to the Bronco family! This vehicle is at the center of the Auto Industry, and we are glad you are loving yours. Our goal is to answser your quesitons or concerns,and provide excellent customer service. We appreciate your time and your business. 

DARYLJENSEN's profile image
DARYLJENSEN 
a year ago

Service department successfully diagnosed and solved the problem the first time. Also, they were able to deliver my vehicle late on Friday when I had agreed to early the following week. Very Pleased. 

Business response:

Daryl, sounds like our service group was able to find the problem and fix it right the first time. Our service group is among the best in the area, and we appeciate your business. Delivery of the vehicle is part of the service. Thanks for the rating. 

Frequently asked questions about Truck City Ford

How is Truck City Ford rated?

Truck City Ford has a 4.9 star rating with 4,067 reviews. 

When is Truck City Ford open?

Truck City Ford is closed now. It will open at 8:30 a.m.