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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great service from Blake. Great communications and updates about my recall for a computer update and took care of a warranty issue in about 40 minutes!
Great customer service and timely response or follow ups. Even called to see if something was still under warranty and covered.
Business response:
We appreciate your feedback from your recent Truck City service visit. Noe does a terrific job with all the customers, and will keep you in the loop for all work. The team is well trained, and works well with other departments. Thanks for your time!
Wonderful experience! Great people! I got my dream car at a great price! Thank you!
Business response:
Katie, thanks for your feedback and we could not be happier that you got your dream car from Truck City Ford. Our goal is to listen to the customer, and make recommendations based on that feedback. Congrats on your purchase, and we are as close as a phone call for any service needs as well.
Scott did a awesome job with my truck being serviced and gave me updates over the phone.
Business response:
Thanks for taking time to leave us a review and provide some feedback on your visit to Truck City. Scott is highly recommended and has a large following of happy customers. We are here for any future work you may need or continued maintenance..
Got all my work done to my truck. It was extensive and it took more days than I wanted but the guys were great and communicated with me every step of the way and I walked away with a fixed truck. Happy customer.
Business response:
Thanks for giving us feedback for your recent Truck City service appointment. Noe is a professional monitoring the work done for your vehicle and ensuring your work is quality and timely. We look forward to the next opportunity to help you with service or sales.
Mr. Heuser was friendly and courteous upon my arrival. He was efficient and diligent as he kept me informed through out the auto service. Can’t get no better than that.
Business response:
Richard does a great job for his customers ensuring the work is accurate, timely, and done professionally for every customer. He is a true professional, and is a valued staff member. Thanks for your business.
Friendly staff that we’re seeking to meet my needs. Found what I as looking for.
Business response:
Congratulations on your purchase from Truck City, and we appreciate your time to give us some feedback. The team works hard to find the right vehicle with the right deal for customers. Thanks for the feedback and rating.
We didn’t have an appointment but Richard Heuser helped us get our Bronco in for an oil changed. He called with information about a recall and recommendations for the near future, such as the wiper blades. He was friendly and knowledgeable. Good experience!
Business response:
Richard is a professional all the way through from regular maintenance work to making the right recommendations for the customer. He works hard to earn your business, and will always keep you informed of next steps. Thanks for the feedback.
Travis always takes good care of me. He needs a raise !thanks Travis for your help
Business response:
Thanks for your feedback, and we appreciate your business. Travis is the ultimate Service Advisor and has a reputation for his superor work. He works hard to ensure correct work, makes only the necessary recommendations, and will keep you informed along the way. Your business is important, and a big thanks from Truck City.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,179 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open tomorrow at 8:30 a.m.