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Truck City Ford

4.9

About this business

WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more

Location details

15301 I-35, Buda, TX, 78610, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
SunClosed
4.94,220 reviews
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Missalyss29's profile image
Missalyss29 
a year ago

Everybody that we met was professional and friendly. They answered all my questions and were understanding of me needing time to think things over before making a purchase. 

Business response:

Purchasing a vehicle is expensive and time consuming so you should feel comfortable taking the time needed. Adrian will continue to work with you as needed, and we appreciate your business. Thanks for the rating and the review. 

MWEST2604's profile image
MWEST2604 
a year ago

Great service I made and appointment and was in and out quickly . Daniel was great , Truck city is where I have all my truck maintenance completed . 

Business response:

Our service group is among the best in the area, and is highly sought after. Daniel is a great Advisor, and offers communicatio, is professional, and hits all the bells and whistles. We look forward to an opportunity in the future to service you again. Thanks for the review and your rating. 

LJOY7's profile image
a year ago

With an appointment, my minor repair was taken care of within 40 minutes. Robert was prompt in letting my know what was done and that the vehicle was ready! Great experience! 

Business response:

What a great review, and we appreciate the feedback. We look at each review seriously, and take the words to heart to make any improvements to implement. Robert works hard for his customers, and will never sidestep any processes which might end in a unhappy customer. Your business is important, and we say thanks sincerely. 

JHILL4350's profile image
JHILL4350 
a year ago

Excellent and experiences service tech. Thanks you Richard for taking care of us. My truck was ready to go when I arrive. 

Business response:

We are very appreciative of your business and time to write us a review. Every review is an opportunity to make positive changes in our processes, and further enhance the customer satisfaction. We work hard as a dealership for quality work, timely work, and ensuring your vehicle is serviced accurately and correctly. We are grateful for the five star rating. 

SCHULTZMOM's profile image
SCHULTZMOM 
a year ago

Great and fast service. Scott kept me informed of my vehicle's status. Oil change was completed quickly. 

Business response:

What else could be said about Scott Jordan? He is a consumate professional, works diligently for your, and ensure timely accurate work on your vehicles. We appreciate your business, and will cointinue to work hard to retain it. 

magicman58's profile image
magicman58 
a year ago

If you are looking for a great dealership and awesome service these guys rock Eddie Haddad sold me my bronco sport outer banks edition and couldn't be happier with my purchase no pressure and I have used there service department for years and always great service mike rogers and his team are great no hassle and fair al the way around stop by and see these guys you will be glad to drive the extra mile 

Business response:

Congratulatons on your Bronco Sport purchase from Truck City Ford. We will continue to provide excellent service after the sales, and work hard to keep your business. Our sales and service teams are all professionals and dedicated to the best possible experience for every customer. 

STML653's profile image
a year ago

The service center was good, the staffs are friendly and nice, kept me informed while I was waiting. My car was in good condition after service. I was happy with my service. 

Business response:

Thanks for your feedback, and we spend a great deal of time to ensure a speedy and accurate service visit, the communication is updated often, and your vehicle is completely serviced as you requested. The team is among the best in the area, and we appreciate your loyalty to Truck City Ford. 

ISIDOROV's profile image
a year ago

Waiting area very comfortable and staff is ver knowledgeable and friendly. Definitely will recommend to friends and family 

Business response:

We apprecidate your business, your time and your feedback. We work hard to provide an exceptional waiting are, prompt and timely service for the customer, and a super staff. We appreciate your recommnedation,and will be here for any future needs. 

PATRICKJEFFREY's profile image
PATRICKJEFFREY 
a year ago

Friendly, knowledgeable staff, with great communication during our service and follow up afterwards. Thank you! 

Business response:

Thanks for your business and your feedback on your recent Truck City visit. Richard works hard to keep all customers informed about any details,and will work to retain your business. Our service group is among the best in the area, and will go to great lengths to ensure your satisfaction. 

Frequently asked questions about Truck City Ford

How is Truck City Ford rated?

Truck City Ford has a 4.9 star rating with 4,220 reviews. 

When is Truck City Ford open?

Truck City Ford is open now. It will close at 8:00 p.m.