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True Friends Moving Company
- Nashville, TN
About this business
Location details
700 East Old Hickory Blvd, Nashville, TN, 37115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
RecommendedA huge thank you to the team at True Friends in Nashville. They made a long move to Florida for my parents, a whole lot easier. They were kind and understanding. They took the time to listen to their needs and made everyone feel at ease, including me. Moving out of state isn’t easy, but this team made it go so much smoother. I can’t thank y’all enough.
RecommendedFrom beginning to end they were very professional and so simple to reserve. Made reservation request online- follow up call confirmed. Follow up text prior to move day to confirm. The movers showed up on time and were very professional. They viewed what needed to be moved and wrapped the pieces to ensure no damage during transit. They did not waste any time carrying the heavy loads down the stairs from our third floor apt. They loaded and unloaded in the rain - very efficiently and were done in less than 3 hours. The e... read more
RecommendedGreat moving crew! Fastest move-in I’ve ever seen. Very careful and considerate. All convos on the phone were on point and plenty of notice! Great company.
The worst moving experience ever. Oil all over new driveway, watched them break a leg off of expensive dining room table, etc., etc.
Business response:
Jennifer, have you filed a claim for the accidents mentioned? I am sure we can make this up to you and give you a better opinion for what occurred during your move. Look forward to resolving this timely : )
RecommendedHonestly these guys were great. Were extremely friendly, thorough, careful and meticulous! They took their time and did a fantastic job. Could not have asked for an easier move. Thanks!
RecommendedI’m writing this review after a couple days of being settled now in my new home and all I can say is WOW. My movers, Carl and Dre (Deardre) were not only the most efficient and effective movers I’ve ever had the pleasure of working with, but they were also extremely professional, respectful, kind, and actually FUN! I moved from a 3-bedroom apartment to another 3-bedroom apartment across town and they took excellent care of my items. I sadly can’t say the same for other moving companies I’ve worked with in the past. Whe... read more
You’ve come a long way. Hired true friends several years ago. No blue truck, I got an ole white truck. Loaded well, rushed me out of our home cuz I wanted to follow the truck and all my stuff to my new apartment in Hendersonville. Driver pulled off in Madison and said go on I’ll be there in a second, I said no I’ll stay with my personal belongings. Art, music gear, my parents ashes!!! He pulls into a poor neighborhood in Madison, I waited 10-15 minutes. Back Truck door was not locked. My dog and I sat there in my car waiting... read more
Business response:
Michael, we apologize that you had a bad experience with us years ago as it sounds like we were just starting out. We don't even have unmarked trucks anymore and our crews are amazing. I would be willing to give you $50 as a resolution in hopes you would view us different than youf experience if you want to come by our office in Madison.
Shared with me were photos and a description of what happened from well known and respected veteran. I hope this company corrects the issue and helps maintain a veteran friendly status
Business response:
We hate that your buddy had a bad experience with us and actively working thru their claim. We certainly appreciate veterans and will continue to resolve the issues with them
Horrible Company. unless all you move is pillows and blankets they will ruin your stuff. Anything heavy or wood, consider it broken. Get of this page and keep looking for a moving company.
Business response:
Yes sir, we are actively working on this open claim and confident it will be resolved soon.
Frequently asked questions about True Friends Moving Company
How is True Friends Moving Company rated?
True Friends Moving Company has a 4.6 star rating with 4,833 reviews.
When is True Friends Moving Company open?
True Friends Moving Company is closed now. It will open at 8:00 a.m.