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True Friends Moving Company
- Nashville, TN
About this business
Location details
700 East Old Hickory Blvd, Nashville, TN, 37115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Nathan and Pierre did my move today and they were AWESOME. They were extra careful to be sure my things were handled carefully. Very thorough and worked straight through start to finish. I will definitely recommend True Friends moving to anyone needing that kind of service AND I will use them myself the next time I move. FANTASTIC JOB, Guys!!! Thanks! Sue M., Nashville
I can only pray that no one ever has to experience what I did with this moving company today. Even if the remainder of this move goes smooth, this company is a no for me in the future.
Kent and Chris moved me this past Monday. They showed up 10 minutes early and moved the furniture from my 2 bedroom townhouse into a 3 bedroom house in two hours flat while not marking up any of the walls in the new house. Couldn't have had a better experience!
They broke our furniture and blamed it on how "cheaply it was made". Two of the movers got in a fight in our driveway. One mover quit in the middle of the job. Then the owner argued with us about pretty much everything. Oh and he said he was gonna send us a gift card for the trouble. Never got that card, Chris.... WARNING! DO NOT USE THIS COMPANY.
I was all set to give this company 5 stars after my move today but they killed that rather quickly. This was our 4th and final move to our new home. They moved us out of our old house into storage, then to an apartment, out of the apartment and finally today out of storage. The second they got here I knew that things were not going to go well. They actually asked me if I wanted them to put my beds together. What the heck? Then they couldn't find the screws to the mirrors to my dressers or to my china cabinet. At the end of t... read more
Business response:
We really apologize for your displeasure and hope to make it up to you timely. Hate to hear there were a couple accidents but we are fully insured and as a small local business, will do all we can to make it up. We will follow up tomorrow
Terrible moving company,, never use them,, run,, don't walk away.
Business response:
We will have a resolution specialist reach out in the morning and really need to get this settled as we really do not want you to feel that way. Please atleast hear them out so we can finally get this resolved and assure you it will be in your favor
We decided to hire these guys because we had a bunch of smaller items left in the house, no couch, table, appliances etc. we already got those items out of the house. We told the movers we need everything out and they kept asking us if we needed stuff. They left A LOT of items behind. We had to go back and make two more trips. We spent $500 and it’s upsetting spending that much money and having to go back two more times, when it all should have been done that one time. There was plenty of room left on the truck!! I’m not imp... read more
Business response:
Kelsey, I wanted to reach out and talk as this is the 1st time hearing of your displeasure and would always rather discuss with the homeowner as possible resolution or what we could have done different. When you booked with us for a same day move from Murfreesboro to Gallatin we had a crew there within hours but the majority of your $500 was travel and fuel. Other than a customers budget or discretion, we do not stop working until the customer says so. When we arrive, we are on your time for as long as you need and we should... read more
People who work for this company Will come to your home an ack like They are very excited to help you Move... An all along they move you an go Through your stuff an still your Belongings... Cause I know it's been complaints For people whom they moved... But have reviewers saying that the Company is great.... I know I seen employees still computers An more while I worked for this company... It's a copy that doesn't tell the real Story of how the problems of the Things this company does... Cause you have people who still An... read more
Frequently asked questions about True Friends Moving Company
How is True Friends Moving Company rated?
True Friends Moving Company has a 4.6 star rating with 4,833 reviews.
When is True Friends Moving Company open?
True Friends Moving Company is open now. It will close at 8:00 p.m.