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Tyra Nunez-Martinez

4.7

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7246 reviews
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Karlin C.'s profile image
Karlin C. 
3 years ago

We were originally denied the loan due to the underwriters not requesting the necessary information. (Once they received the information, were were immediately approved.) We were not told of the denial until we were supposed to close. It seems to me that a denial should have been communicated immediately so we could have worked this through and closed on time. So the process for placing a loan was fine; communication could be improved. 

Brian P.'s profile image
Brian P. 
3 years ago

Enjoyed working with Tyra and Alan and their prompt responsiveness 

Zoeann R.'s profile image
Zoeann R. 
3 years ago

It was great. 

Paul C.'s profile image
Paul C. 
3 years ago

Great service 

Ashley C.'s profile image
Ashley C. 
3 years ago

Very nice and explain things thoroughly 

Aaron B.'s profile image
Aaron B. 
3 years ago

Considering home buying is one of the biggest purchases of a person life it was important that I felt like I had a team that would walk me through this process. I felt like I could always get a professional on the phone to help at anytime. I appreciate PennyMac for helping me find a way to get us our home! 

John F.'s profile image
John F. 
3 years ago

Took many attempts to get closing disclosures updated with new purchase price. Repeated coordination was necessary, and communication between loan officer and My Mac Team appeared to be lacking. 

Nathalia M.'s profile image
Nathalia M. 
3 years ago

It is my 4th loan with PennyMac, that should tell us something! 

Lucila R.'s profile image
Lucila R. 
3 years ago

Tyra Has been amazing through all of this experience I can’t say the same for issac and to be honest I wouldn’t recommend anyone to issac due to lack of communication and inexperienced when it comes to communication. But everyone else has been an amazing team 

Frequently asked questions about Tyra Nunez-Martinez

How is Tyra Nunez-Martinez rated?

Tyra Nunez-Martinez has a 4.7 star rating with 246 reviews. 

When is Tyra Nunez-Martinez open?

Tyra Nunez-Martinez is closed now. It will open tomorrow at 9:00 a.m.