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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very professional and communised eel ndns
tyra was very patient with me and always provided any updates as fast as she could... She explained everything in detail and was able to get my loan processed quickly!
First and foremost I want to say that Tyra Nunez Martinez and John Kim were absolutely amazing. If it wasn’t for them, closing sound have been a lot more hectic them what it was. I think documents may be going through too many hands before it gets to the right person (closer). This causes a lot of stress on the client having to submit documents multiple times and/or having to make multiple phone calls.
Seemed like a lot of duplicate emails and request with little explanation. Once I was informed that the application was complete and being turned over to a loan processor, it seemed like the communication stopped. I had to reach out for info on where the process stood. Communication could have been better. Camaron was great to work with however.
Everything was smooth and easy. No hassle at all.
Great experience
We were originally denied the loan due to the underwriters not requesting the necessary information. (Once they received the information, were were immediately approved.) We were not told of the denial until we were supposed to close. It seems to me that a denial should have been communicated immediately so we could have worked this through and closed on time. So the process for placing a loan was fine; communication could be improved.
Great Experience
Enjoyed working with Tyra and Alan and their prompt responsiveness
Tyra Nunez-Martinez has a 4.7 star rating with 253 reviews.
Tyra Nunez-Martinez is open now. It will close at 6:00 p.m.