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Universal City Nissan
- Los Angeles, CA
About this business
We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more
Location details
3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 11:00 p.m. | |
| Tue | 8:30 a.m. to 11:00 p.m. | |
| Wed | 8:30 a.m. to 11:00 p.m. | |
| Thu | 8:30 a.m. to 11:00 p.m. | |
| Fri | 8:30 a.m. to 11:00 p.m. | |
| Sat | 8:30 a.m. to 11:00 p.m. | |
| Sun | 8:30 a.m. to 11:00 p.m. |
Great service I particularly like service gentleman Peter Salas who has been working on my car since I bought it back in 2004. I would not take my car to anyone else other than Peter at Universal Nissan. Peter is always helpful, knowledgeable, polite, and caring.
Business response:
Maryetta, Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Peter was able to gain your trust in our business. We look forward to servicing your future automotive needs! Billie Joe, Service Manager, billiej@sageauto.com
Excellent customer service The service advisor is the best. He made the process easy. He is very professional and helpful. I wouldn't change anything about the experience. They dropped us off at the city walk and picked me up in a timely matter.
Business response:
Wesene, Thanks for this marvelous review! We are so pleased that our staff was able to provide you with such exceptional service. Thank you for choosing Universal City Nissan for your vehicles' service needs. We look forward to the opportunity to see and service you in the future! Billie Joe, Service Manager, billiej@sageauto.com
Great Service, Helpful, and Amazing Workers They understood my situation and heard every single thing I wanted it and made it easy for me to purchase the vehicle of my choice.
Business response:
Javier, Thanks so much for taking the time to share your feedback with us. At Universal City Nissan, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377
Great service all around The entire service from drop in of the vehicle, providing me with a vehicle, replacement, notifying me that the status of the repairs, Nazario service manager does a complete check of vehicle and notify me of any problems not reported that needs to be address and fixed
Business response:
Thanks for this great review, Francisco! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Billie Joe, Service Manager, billiej@sageauto.com
Great service I really liked the way that they treated me it was an exellent service beca use the person who helped me was very kind Thank You for your attention and your service.
Business response:
Hello Alejandro and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Please feel free to reach out to me directly if you any further questions or concerns. Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377
Definitely recommend My service advisor was very attentive and precise and accurate with all the information he provided me during my visit
Business response:
Thanks for your awesome review, Jose! We take pride in customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! If you have any questions about the work that was done please feel free to contact us. Billie Joe, Service Manager, billiej@sageauto.com
Phenominal , transparent and friendly service . Toto the sales guy was beyond patient. He was not pushy nor did I feel pressured. Once I was paired up with Chris it was even better . I set my budget and expectations and he met them, period, that easy . It was his job to make me happy with my purchase and he did just that. I'm not sure what Nissan's core values are however both Toto and Chris represented the company well, phenomenal service ! Thank you .
Business response:
Rene, Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Toto and Chris went above and beyond for you; it is just an example of why they are such a great asset to our team. We will make sure they hear your kind words. Please let us know how we may be able to help next! Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377
Great customer service Good customer service and people skills No haggling or pressure to purchase a vehicle and I would highly recommend Universal City Nissan to others
Business response:
Rochelle, We cannot thank you enough for your wonderful review of Universal City Nissan and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377
great service, will be back for sureeeee Professional and courteous service from all staff especially my service advisor, Cesar Luna. I'll be back for my vehicle because I feel trusted with Universal and Mr. LUNA
Business response:
Nasaria, Thank you for the awesome feedback! Cesar is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Billie Joe, Service Manager, billiej@sageauto.com
Frequently asked questions about Universal City Nissan
How is Universal City Nissan rated?
Universal City Nissan has a 4.9 star rating with 3,728 reviews.
When is Universal City Nissan open?
Universal City Nissan is closed now. It will open at 8:30 a.m.