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Universal City Nissan
- Los Angeles, CA
About this business
We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more
Location details
3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 11:00 p.m. | |
| Tue | 8:30 a.m. to 11:00 p.m. | |
| Wed | 8:30 a.m. to 11:00 p.m. | |
| Thu | 8:30 a.m. to 11:00 p.m. | |
| Fri | 8:30 a.m. to 11:00 p.m. | |
| Sat | 8:30 a.m. to 11:00 p.m. | |
| Sun | 8:30 a.m. to 11:00 p.m. |
great service, will be back for sureeeee Professional and courteous service from all staff especially my service advisor, Cesar Luna. I'll be back for my vehicle because I feel trusted with Universal and Mr. LUNA
Business response:
Nasaria, Thank you for the awesome feedback! Cesar is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Billie Joe, Service Manager, billiej@sageauto.com
great service, amazing sales representatives I loved all the attention provided by all the sales represntatives. They were all paying attention to my needs. Did not ever show any frustration
Business response:
Thank you for your wonderful comments, Maria. Those inspiring words will surely inspire our team. If there is anything else we can do for you please don't hesitate to give us a call! Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377
Great Service Very professional and completed work on time as promised. Peter Salas is an excellent service manager and love to work with him.
Business response:
It is wonderful to hear that Peter was able to provide you with a great experience! We really appreciate this feedback and we will share it to him. Thank you and if you have any questions about the work that was done please feel free to contact us. Billie Joe, Service Manager, billiej@sageauto.com
Great experience! They make you feel at ease at least the people I dealt with....Kudos to Angel, Abraham and Uli!! Check them out
Business response:
Congratulations on your new vehicle, Barbara. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Angel, Abraham and Uli was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377
Great service. Inmediate respond to my request , I feel confident with questions I needed to ask and sales agent showed the interest to help me . Very professional overall.
Business response:
Celia, thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you.We look forward to working with you or anyone you might send our way in the future. Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377
I recommend University City Nissan My experience at University City Nissan was more than I expected. Adam the car salesman who helped me was so pleasant and made me feel comfortable. He wasn't pushy like most car salemen are. He told me exactly what he could do for me based the information I gave him and he kept his word. Emil who helped me get my car financed was amazing as well he also was very pleasant and promising in his word. I really appreciate them both as well as UCN.
Business response:
Thank you for the glowing review Tiffany! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377
EXCELLENT SERVICE!!! The wonderful sales person, Janeth, helped me find the car I was looking for! I really liked that she showed me different options but really listened to what I wanted and went out of her way to make sure I drive the car I requested! Uli, the finance manager found the BEST deal and I'm very pleased with my APR and monthly payments!
Business response:
Pedro, we appreciate you taking time to leave us a great review! We are pleased to hear Janeth an Uli did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Johnny A., Internet Sales Director, johnny1@sageauto.com, 818-755-7377
Great Service I really liked Peter Salas great service! He has great customer service. At all times asked if I needed anything.
Business response:
Hi Jose and thanks for the great feedback! We're very happy that Peter was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Billie Joe, Service Manager, billiej@sageauto.com
Great service The staff took care of me as soon as i got there. The time they told me my car was gonna be ready. Was the time it was ready.
Business response:
Pedro, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Billie Joe, Service Manager, billiej@sageauto.com
Frequently asked questions about Universal City Nissan
How is Universal City Nissan rated?
Universal City Nissan has a 4.9 star rating with 3,736 reviews.
When is Universal City Nissan open?
Universal City Nissan is closed now. It will open at 8:30 a.m.