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Universal City Nissan

4.9
  • Los Angeles, CA

About this business

We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more

Location details

3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 11:00 p.m.
Tue8:30 a.m. to 11:00 p.m.
Wed8:30 a.m. to 11:00 p.m.
Thu8:30 a.m. to 11:00 p.m.
Fri8:30 a.m. to 11:00 p.m.
Sat8:30 a.m. to 11:00 p.m.
Sun8:30 a.m. to 11:00 p.m.
4.93,730 reviews
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Jaime's profile image
9 years ago

Oil change The car was finished very quickly once I dropped it off. The people were friendly. Why do I have to use 20 words in this survey. 

Business response:

Thank you so much for taking the time to write this review, Jaime. It helps us to know when we are doing well because it is what we strive to do on a daily basis. If you have any further automotive needs, please do not hesitate to contact us again. Best Regards, Billie Haynes, Service Director, bhaynes@sageauto.com 

Jesse's profile image
9 years ago

excellent customer service it as great, people treated me good the salesman had respect and if I run into any trouble I trust he'll take care of me his name is rio 

Business response:

We appreciate your feedback, Jesse. It is our goal to treat all of our customers with the kind of customer service you described and we are glad Rio achieved that. Once again, we appreciate your business and hope you will keep in touch for your future car needs. Regards, Tony McKinney, Director of Internet Sales, tonym@sageauto.com 

Digna's profile image
9 years ago

Godo work place Everything. Helpful workers they did there best to Help me. Were nota busy for me good clean work place. Variety of options 

Business response:

Thank you for taking the time to share your feedback, Digna. Each employee is a valued member of the Universal City Nissan team and we all strive to provide excellent service. We look forward to seeing you again in the future. Best Regards, Tony McKinney, Director of Internet Sales, tonym@sageauto.com 

Carmen's profile image
9 years ago

Great Services Buying a car at Universal City Nissan it was a pleasure.From the sales people to the financial advisor, they tried to help you and help you to have a pleasant experience. They make sure you walk out of there with the car of your dreams, and a costumer for life... 

Business response:

Carmen, thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are glad to know that you were pleased with your experience. We always do our best to make sure all of our customers leave with their dream car and we hope that you are enjoying yours. We look forward to seeing you again. Regards, Tony McKinney, Director of Internet Sales, tonym@sageauto.com 

Porche's profile image
9 years ago

Fantastic now pressure service Friendly service all around and great car selection. Could not have asked for a better experience when buying a car. 

Business response:

Porche, thank you for the kind words regarding our services. If there is anything else we can do for you please feel free to reach out. Regards, Tony McKinney, Director of Internet Sales, tonym@sageauto.com 

Jeffrey's profile image
Jeffrey 
9 years ago

Good sales experience-poor lease return processing My sales representative was patient, knowledgeable and helpful. My Financial Assiciate was also very nice and seemed knowledgeable regarding all of the extensive paperwork. Processing my lease return and payments to Nissan Financial Acceptance was not done in time and I received a notice from Nissan that I had to pay off over $17,400 due to ending my lease early! It was taken care of by a capable Finance Mgr. just in time. 

Business response:

Jeffrey, thank you for the feedback and congratulations on your new vehicle. If there is anything else we can do for you please let us know. Regards, Tony McKinney, Director of Internet Sales, tonym@sageauto.com 

Mayra's profile image
9 years ago

Great experience Friendly and professional service. I was kind of nervous walking in a dealership but Javi (sales person) was very welcoming and helpful. He made me feel relaxed; no pressure. I love my car! 

Business response:

Mayra, thank you for taking the time to write this review. We are pleased to hear about your positive experience. Congratulations on your new vehicle! Please be sure to call with any questions. Regards, Tony McKinney, Director of Internet Sales, tonym@sageauto.com 

Gretchen's profile image
Gretchen 
9 years ago

Internet department is the way to go Abby was great, not pressuring at all. She was knowledgeable and understanding of my situation. Having done the research first and then made an appointment, it made me feel much more comfortable 

Business response:

Thank you so much for your feedback, Gretchen. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Abby. Please let us know if we can ever help you in the future. Best Regards, Tony McKinney, Director of Internet Sales, tonym@sageauto.com 

Raymundo's profile image
Raymundo 
9 years ago

Great service from Lawrence Just amazing customer service from Lawrence. He went above and beyond to help my fiancée and I get into a brand new 2015 Sentra 

Frequently asked questions about Universal City Nissan

How is Universal City Nissan rated?

Universal City Nissan has a 4.9 star rating with 3,730 reviews. 

When is Universal City Nissan open?

Universal City Nissan is open now. It will close at 11:00 p.m.