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Universal City Nissan
- Los Angeles, CA
About this business
We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more
Location details
3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 11:00 p.m. | |
| Tue | 8:30 a.m. to 11:00 p.m. | |
| Wed | 8:30 a.m. to 11:00 p.m. | |
| Thu | 8:30 a.m. to 11:00 p.m. | |
| Fri | 8:30 a.m. to 11:00 p.m. | |
| Sat | 8:30 a.m. to 11:00 p.m. | |
| Sun | 8:30 a.m. to 11:00 p.m. |
excellent Customer Service Having many options on purchasing a car. Wasn't pushed to buy just one specific one and I wasn't bombarded many sales people coming up to me at the same time, like certain dealerships.
Business response:
Fred, thank you very much for taking your time to leave us a great review! We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. If there is anything else we can do for you just give us a call! Best regards, Tony McKinney, Director of Internet Sales, tonym@sageauto.com
Awesome & Quick Service Was approach very quick and friendly, my car was done promptly and was not forced to buy anything and the customer service was very an awesome experince also I love the car wash, my car look very nice and neat. Thanks!
Business response:
We appreciate the time it took for you to write this review, Erika. Customer satisfaction is our number one priority, and we are glad to hear that our team gave you the service you deserve. If you have any questions about the work that was done, please feel free to contact us. Regards, Billie Haynes, Service Director, bhaynes@sageauto.com
Great Service Department! Could improve Sales Dept The person who greeted me initially to get the process started was very friendly and explained things thoroughly. The service department was very busy but they were still quite accommodating! However, I had an offer for a test drive to receive an Amazon gift card, so I asked if I could switch the test drive appointment to the day of my service. The salesman confirmed, but then forgot my name and acted like he had no idea what I was talking about even though we had emailed ab... read more
Business response:
Thank you so much for sharing your experience with us, Danielle. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas that need improvement. If there is anything that we can do to help address the situation, please do not hesitate to contact me directly. Sincerely, Billie Haynes, Service Director, bhaynes@sageauto.com
Great service very attended Iam very happy with you Service and you assisted with the problem the has you car and the cortesy from you employers very attended
Business response:
Lizet, thank you for taking the time to write this review. We highly value your recommendation and are pleased to hear about your pleasant experience. We look forward to assisting you with your vehicle needs in the future. Regards, Billie Haynes, Service Director, bhaynes@sageauto.com
great customer service from all aspects The sales rep was patient while we ball parked numbers, options and two different models and/or colors and made two trips out to the parking lot so we could see the cars.
Business response:
James, congratulations on your new vehicle. We are pleased to read that our team made your experience comfortable and pleasant. If there is anything else we can do for you please feel free to reach out. Regards, Tony McKinney, Director of Internet Sales, tonym@sageauto.com
Great service Knowledgable,cortious,and helpful staff and would recommend to my friends and family.excellent service,excellent pricing,they provide me with a ride home and back to pick up my car, thanks
Business response:
Harmik, thank you for taking the time to write this review and for your sparkling recommendation. If there is anything else we can do for you please reach out. We look forward to assisting you in the future! Regards, Billie Haynes, Service Director, bhaynes@sageauto.com
great service, friendly sales reps Noe was super nice tended to all our needs told us everything about the vehicle we were buying must say he did what he said he was going to so and that was to make sure we get a car. What a awsome salesman
Business response:
Tiffany, thank you for taking the time to write this review. We are pleased that our team was able to provide and exceptional experience. Enjoy your new vehicle! Please be sure to reach out if you have any questions. Regards, Tony McKinney, Director of Internet Sales, tonym@sageauto.com
pleasant buying experieence in spite of a lot of interruptions for our sales person need her to interpret she was knowledgeable, took her time to explain and generally was a excellent communicator, the paper work gentleman worked very hard to correct all mistakes and pointed out my options
Business response:
Thank you so much for sharing your experience, Stephen. It helps us to know that we are meeting the needs of our customers. It is encouraging to know that our staff was able to show you dedicated and personalized service. We would love to work with you again in the future. Regards, Tony McKinney, Director of Internet Sales, tonym@sageauto.com
Great experience I thought everyone was really nice and the team worked really hard to get me the deal i wanted and could afford.
Business response:
We sincerely appreciate your feedback, Eduardo. Each employee is a valued member of the Universal City Nissan team and we all strive to provide excellent service. We look forward to seeing you again in the future. Best Regards, Tony McKinney, Director of Internet Sales, tonym@sageauto.com
Frequently asked questions about Universal City Nissan
How is Universal City Nissan rated?
Universal City Nissan has a 4.9 star rating with 3,730 reviews.
When is Universal City Nissan open?
Universal City Nissan is open now. It will close at 11:00 p.m.