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Universal City Nissan
- Los Angeles, CA
About this business
We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more
Location details
3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 11:00 p.m. | |
| Tue | 8:30 a.m. to 11:00 p.m. | |
| Wed | 8:30 a.m. to 11:00 p.m. | |
| Thu | 8:30 a.m. to 11:00 p.m. | |
| Fri | 8:30 a.m. to 11:00 p.m. | |
| Sat | 8:30 a.m. to 11:00 p.m. | |
| Sun | 8:30 a.m. to 11:00 p.m. |
clean facility I didn't have to wait long for service, everyone was very friendly. it was nice that the staff even cleaned my car free of charge.
Business response:
Sunshine, thank you so much for the excellent review. Having our customers vehicles completed in a timely manner is something we take great pride in so we can get you back on the road as quick as possible. We thank you for your business and hope to see you again for your future automotive needs! Warm regards, Billie Joe, Service Manager, billiej@sageauto.com
great facility Everyone was so friendly and nice to me I wasn't being rushed I love that I got my first car here thank you
Business response:
Thank you for leaving us this review, Christy. We are very happy to hear that we could help get you set up with your first car. If there is anything more we can do for you please feel free to come back and see Universal City Nissan any time! Take care. Warm regards, Tony McKinny, Internet Sales Manager, tonym@sageauto.com
Fantastic service What we liked about our experience was the friendly service in which everyone we came in contact with was very kind and attentive. Our service assistant Onfre Olivas is the best. When we communicate, he makes eye contact, he listens to our concerns and he always finds a solution for us. My husband says only Onfre Olivas can help us with our car concerns, because he very knowledgable and is familiar with our car's needs. Thank you to the whole service staff for making our experience so pleasant, including th... read more
Business response:
Thank you for your kind words, Robin. We are very happy to hear that Onfre and the service staff were friendly and attentive during your visit. We feel our service department is what makes Universal City Nissan special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, Billie Joe, Service Manager, billiej@sageauto.com
outstanding customer service. I really liked the outstanding customer service and the quick initiative to provide an excellent care for my car. Also the commitment and compromise that the advisor offered to ensure the safety of my vehicle.
Business response:
Thank you for writing about your visit with us, Juan! I am happy to hear that we were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Kind regards, Billie Joe, Service Manager, billiej@sageauto.com
Good service; clean facility; friendly staff Did what was promised in almost the time promised. Customer service staff was friendly and helpful. Waiting area was pleasant.
Business response:
Thank you for using our service department and the kind words about Universal City Nissan, Lawrence. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Kind regards, Billie Joe, Service Manager, billiej@sageauto.com
Great Service Nazario Sanchez was very professional, friendly, and had excellent customer service. Answered all my questions & had me up to date about my status of my car
Business response:
Thank you for writing about your visit with us, Virginia! I am happy to hear that Nazario was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best regards, Billie Joe, Service Manager, billiej@sageauto.com
My first but not last visit Very good customer service. My car was serviced in the time I was told it would take to complete. The service manager explained all that was done and what will be needed in the near future. I appreciated the car wash. I will make another appointment when my next service is needed.
Business response:
Janet, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Universal City Nissan for your vehicle needs. Best regards, Billie Joe, Service Manager, billiej@sageauto.com
Friendly and helpful Always great. I appreciate getting all that I need done at once. There's hot drinks, seating, Wi-Fi and more. Or I can get dropped off Universal studios.
Business response:
Thank you for the kind words, Jezli. We're completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Universal City Nissan, we value our customers and we look forward to seeing you on your next visit. Warm regards, Billie Joe, Service Manager, billiej@sageauto.com
Exceptional Service Although a long process, in the end we was treated superbly by your salesman Bobby, his manager and your lender. They showed sincere interest in trying to furnish us with what we wanted in a car and went out of their way to find it. We are happy that they managed to get us what we wanted. They made the day tolerable.
Business response:
Dorita, we appreciate you taking time to leave us a great review! We are pleased to hear Bobby did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Warm regards, Tony McKinney, Director of Internet Sales, tonym@sageauto.com
Frequently asked questions about Universal City Nissan
How is Universal City Nissan rated?
Universal City Nissan has a 4.9 star rating with 3,729 reviews.
When is Universal City Nissan open?
Universal City Nissan is open now. It will close at 11:00 p.m.