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Universal City Nissan
- Los Angeles, CA
About this business
We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more
Location details
3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 11:00 p.m. | |
| Tue | 8:30 a.m. to 11:00 p.m. | |
| Wed | 8:30 a.m. to 11:00 p.m. | |
| Thu | 8:30 a.m. to 11:00 p.m. | |
| Fri | 8:30 a.m. to 11:00 p.m. | |
| Sat | 8:30 a.m. to 11:00 p.m. | |
| Sun | 8:30 a.m. to 11:00 p.m. |
Great customer service I liked that the staff was very friendly and helpful. They make sure the customer is satisfied I really appreciate their hard work.
Business response:
Thanks so much for going out of your way to write this great review, Livier! At Universal City Nissan we strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear we were able to satisfy that. Happy driving and we'll see you next time! Best regards, Billie Haynes, Service Director, bhaynes@sageauto.com
great service clean facility Carlos was very helpful and nice and super friendly by far the best service place i have gone to thanks carlos
Business response:
Thanks for your perfect review, Menjivar! I'm very happy to hear that Carlos was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Billie Haynes, Service Director, bhaynes@sageauto.com
Excellent Service Everyone I came in contact w/was so friendly, and to learn that you have a shuttle to take you to and fro so you don't have to wait on the premises is awesome.
Business response:
Regina, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Kind regards, Billie Joe, Service Manager, billiej@sageauto.com
Great Service and welcoming staff Nazario my adviser took ownership and everything was simplified. He guided me and kept me updated the entire process and made the car rental experience extremely easy
Business response:
Thanks for your awesome review, Jose! I'm very happy to hear that Nazario took care of you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Billie Joe, Service Manager, billiej@sageauto.com
great service customer service and clran facility Everything was great we received outstanding and satisfying customer service. Would definitely recommend my friends and family to Universal City Nissan.
Business response:
Thank you for writing about your visit with us, Leonila! I am happy to hear that we were able to provide you with the outstanding customer service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience at Universal City Nissan; we look forward to working with you, your family, and your friends in the future. Best regards, Billie Joe, Service Manager, billiej@sageauto.com
Great service... Excellent. James Alvarado (service advisor) did a tremendous job and was excellent doing his job. James did a perfectly coordinating with the technician, to the loaner car (Richard) and to the cashier and keeping me update... and the car was perfectly done and on time. Things and amenities at the waiting lounge makes me feel at home, happy, and comfortable.
Business response:
Carmelita, thank you for the awesome feedback! You're right, James is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Best regards, Billie Joe, Service Manager, billiej@sageauto.com
Great service Mike was great and very helpful. He took the time to answer all my questions. The shuttle team was also great and very helpful in giving me a ride back to my apartment and to the dealership.
Business response:
Jovanna, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from Mike. If there is anything more that we can do please come back and see us again. Take care! Best regards, Billie Joe, Service Manager, billiej@sageauto.com
Great service and clean facility it's always clean pleasurable and I love going to see Pater...And when you know you're going you know you're going to have cookies fruit water hot cocoa popcorn it's a pleasure
Business response:
Thank you for this review, Niamalika! We really appreciate you leaving us your input. We are very pleased to hear that we could make your service experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Billie Haynes, Service Director, bhaynes@sageauto.com
Grt service, clean facilities , very nice emplotee Very informative & nice personal, personal attn., customer service is excellent .....can't think of 20 words to say...highly recommend.... So let me out of this survey
Business response:
Thank you for writing about your visit with us, Alice! I am happy to hear that we were able to provide you with the outstanding customer service we strive to deliver to each of our guests. Thanks for the recommendations. We would love to work with you again; feel free to call us with any questions or concerns. Best regards, Billie Haynes, Service Director, bhaynes@sageauto.com
Frequently asked questions about Universal City Nissan
How is Universal City Nissan rated?
Universal City Nissan has a 4.9 star rating with 3,730 reviews.
When is Universal City Nissan open?
Universal City Nissan is open now. It will close at 11:00 p.m.