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Universal Windows Direct of Charlotte
- Windows Installation
- Charlotte, NC
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
we paid so much for these windows, and have emailed our salesman regarding a future concern regarding the flashing around the windows and still haven't heard from him.
It’s been 6 months since I purchased my windows. The job is still not complete. I’ve Had to reach out close to 2 dozen times in order to get order status, updates and try and figure out what is going on with my order, as it’s still not done. Your customer service is terrible and the disregard for compensation or refund due to the complete lack of competence is appalling.
The sales rep Eric Stilley was either deceptive or not very knowledgeable about your product. His big selling deal was the 34% savings on our power bill when we installed the windows and front door. If we did not save 34% in our first year the company would reimburse us with a check for the difference. Then according to another rep that only applies if you replace all doors and windows.
I was not shown how to open the windows for cleaning purposes
I cannot recommend anyone do business with this company. After the initial pushy sales tactics, "misunderstandings", and complete inability to change anything regarding the order, I was already very upset but still looking forward to my new windows and doors. Then the install began - it was suppo...
We have not had our windows installed yet.
Frequently asked questions about Universal Windows Direct of Charlotte
How is Universal Windows Direct of Charlotte rated?
Universal Windows Direct of Charlotte has a 4.3 star rating with 1,896 reviews.
When is Universal Windows Direct of Charlotte open?
Universal Windows Direct of Charlotte is closed now. It will open at 8:00 a.m.