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Universal Windows Direct of Charlotte
- Windows Installation
- Charlotte, NC
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The prices are affordable and the quality is first-class.
Business response:
Ricky, we appreciate your feedback of this experience from start to finish. Thanks again for choosing Universal Windows Direct for your home-improvement needs.^J
My new windows were installed on 7 Sep 2023. I have no reason to believe (yet) there is anything wrong with the windows.
Business response:
Hi, Customer. Your feedback is highly appreciated. Thank you for the review! If you have any questions or concerns regarding your windows, please contact us directly at (855) 293-7813 for assistance.
Our Universal Windows Direct installation went superbly and we are more than pleased. We absolutely love our new windows and recommend Universal Windows very strongly. Everyone interested in replacing their windows should definitely call Universal Windows Direct. You will not be disappointed!
Business response:
Hi, Martha. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
Never heard back from the salesman after the deal was signed. Said he would check in on installation date.
Business response:
Hi, John. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist.
Fast and friendly
Business response:
Hello, Michael. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!
I would likely recommend universal windows to anyone that needs to have their windows replaced. They were on time professional, and they cleaned up after the project was over. I love my windows.
Business response:
Hello, Customer. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^J
Great windows and supper nice people.
Business response:
Hi, Boyd. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^J
rep response was fast to offer a quote and thought it was a fair price. i will recommend to anyone that needs windows or siding
Business response:
Hi, Diana. Your feedback is highly appreciated. Thank you for the review!
Great attention customer needs.
Business response:
Hi, David. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
Frequently asked questions about Universal Windows Direct of Charlotte
How is Universal Windows Direct of Charlotte rated?
Universal Windows Direct of Charlotte has a 4.7 star rating with 1,354 reviews.
When is Universal Windows Direct of Charlotte open?
Universal Windows Direct of Charlotte is closed now. It will open at 10:00 a.m.