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Universal Windows Direct of Cleveland
- Windows Installation
- Bedford Heights, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hi, Michael. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD
Windows are beautiful and increase co.fort in the home.
Business response:
Hi, Don. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^JD
Business response:
Hi, Chris. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more and help as we can. Please send an email to customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. ^JD
Business response:
Hello, Dave. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
Just everyone and everything was a good experience...very informative about scheduling,...the dates and time people would come out ...from sales, window measurements,to final install..
Business response:
Hello, Danny. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^JD
Everyone I interacted with was helpful, patient, and professional. I contacted Universal Windows Direct because of a co-worker’s recommendation. His was a good experience as was mine. I wouldn’t hesitate to use Universal Windows Direct again and make a similar recommendation to others!
Business response:
Hi, Dan. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^JD
They did a great job, and I'm very happy with the windows and the installation.
Business response:
Hello, Adele. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^JD
Business response:
Hello, Raymond. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
Business response:
Hello, Jack. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD
Frequently asked questions about Universal Windows Direct of Cleveland
How is Universal Windows Direct of Cleveland rated?
Universal Windows Direct of Cleveland has a 4.7 star rating with 4,580 reviews.
When is Universal Windows Direct of Cleveland open?
Universal Windows Direct of Cleveland is closed now. It will open at 11:00 a.m.