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Universal Windows Direct of Cleveland

4.3

About this business

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.32,731 reviews
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Eric Heinold's profile image
Eric Heinold 
recommend  Recommended
8 years ago

Very impressed with the company as a whole... Karl was a great salesman, answered all my questions & absolutely no pressure on his behalf... I had a large job, 3 patio doors, front entry door, & 3 large floor to ceiling windows. I am completely impressed with their product & in one day have already noticed a difference in the temperature of my home & the amount of time my furnace runs ! Eric & Jake did the installation, their work was nothing but quality as I watched everything, & the finished trim work inside & out is beaut... read more

Lori Nisius's profile image
Lori Nisius 
recommend  Recommended
8 years ago

We took advantage of the Universal Free Window offer last December. Although we can't afford to replace our windows at this time we did qualify for a new family room window. Today Brian Helmuth came to take out the old and install the new. In a span of two hours our whole room looks different - not dated anymore. He was polite, efficient, clearly knew what he was doing. Everything cleaned up afterwards - nothing for us to have to do except sit back and enjoy looking outside! 

Andy Bastock's profile image
Andy Bastock 
recommend  Recommended
8 years ago

Very good service. Brian Helmuth very professional and fast. 

Jim Toepfer's profile image
Jim Toepfer 
recommend  Recommended
8 years ago

Our experience with UWD as a whole was exceptionally good. This was the first time purchasing windows for us and everyone, and I mean EVERYONE with whom we spoke from your company was very helpful, knowledgeable, and courteous. My wife and I first met your company at the Home and Garden Show in Cleveland, and seeing as how purchasing new windows was our sole purpose for visiting the show, we did talk with several companies. Your display at the show was top notch, and your representative, Debbie, was a great help to us. Whe... read more

Frances Marie's profile image
Frances Marie 
8 years ago
Cristen Darlington's profile image
Cristen Darlington 
recommend  Recommended
8 years ago

Matt C. came to our house today & explained everything so well. He showed us the product that we would be getting & how it was going to make our home more insulated and more beautiful. Now I am even more excited for our windows to be installed. Great customer service! Thanks Matt! 

Willa Sue Bennett Schrlau's profile image
Willa Sue Bennett Schrlau 
8 years ago

Cliff and John did an excellent job installing our two new doors! Very professional. We love them! 

Linda Tolliver Ankney's profile image
Linda Tolliver Ankney 
recommend  Recommended
8 years ago

It's been 3 years since we had our windows installed. Universal did such a phenomenal job now there going to do our siding after getting 5 estimates we decided to stick with Universal. We would highly recommend them. 

Danielle Stang's profile image
Danielle Stang 
recommend  Recommended
8 years ago

Tom Miller and his team were very professional,efficient, clean and friendly. Loving our new windows. 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.3 star rating with 2,731 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.