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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
The installers were so professional. They called me ahead of time and kept everything clean and neat. My new windows look and act like I hoped they will. I'm happy with Cliff and his team of installers!
My sales rep, Jaimie Herold, just got us a great deal on a sliding glass door. Can't wait to get it installed!
Great appt with Jaimie Herold this evening! Thorough, professional, really knows her business. Did I mention the quality products? Best doors we have found. We are excited to see our new doors installed. Thanks Jaimie!
Really thrilled with our new windows! The whole process went smoothly and each contact we had with Universal from Sales, to measurement and installation were all consummate professionals. Our house looks so refreshed from the inside and the outside! The added energy cost savings and reduction in noise is really amazing. Would recommend this company to anyone!!
Josh Ventry was our sales man, he did a fabulous job! Worked with us and found out what we needed! Even beat a price of a competing company, got great financing! We have been shopping for windows for 3 years and even had Universal Windows out before. Josh wasn't pushy, or degrading to other companies, his goal was to educate and get a sale that way.
The salesman who came out was professional and got right to the point. He was very knowledgeable about the product. The technician who came out today, Steve, measured all our windows in about 20 minutes with no problems. He was very polite and friendly. I look forward to getting our new windows in April!
Had a great experience with Universal Windows! Their salesman Ray Muldrew was great, honest, and genuine! Felt very comfortable doing business with him. The crew that came out to do my roof was fantastic and very efficient! Looking forward to having my windows and gutters installed this week!!
Ray Maldrew was our rep and he did a fantastic job... everyone and their brother of course thought we could have done it for less. They may have done it for less but we would have gotten less too! We are very happy & the crew that did the work was awesome too!
Every one we dealt with was wonderful. Starting with salesman to the gentleman who measured to the installers. One of the installers, Tom Miller, was exceptionally great. I have chandeliers that are fairly expensive. One is right in front of the upstairs hall window. I asked Tom "please do not hit and break it". He was great!! Very careful. Exceptionally nice. This was A great experience.
Universal Windows Direct of Cleveland has a 4.9 star rating with 2,007 reviews.
Universal Windows Direct of Cleveland is open now. It will close at 8:00 p.m.