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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.74,579 reviews
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Sarah L.'s profile image
a year ago

We have had a few issues and the customer service and Service Techs are amazing 

Business response:

Hi, Sarah. Your feedback is highly appreciated. Thank you for the review! 

Kelli S.'s profile image
a year ago

Business response:

Hello, Kelli. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Customer in North Olmsted, OH's profile image
Customer in North Olmsted, OH 
a year ago

Business response:

Hello, Customer. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! 

Beth D.'s profile image
a year ago

Business response:

Hello, Beth. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! 

John P.'s profile image
a year ago

Business response:

Hi, John. We have very high expectations here at Universal Windows Direct to provide our customers with a positive experience and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customerservice@universalwindowsdirect.com and include the phone number associated with your account so our team can assist. 

Deris M.'s profile image
a year ago

Business response:

Hello, Deris. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! 

Ed H.'s profile image
a year ago

Business response:

Hello, Ed. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! 

Customer in Louisville, OH's profile image
Customer in Louisville, OH 
a year ago

Business response:

Hello, Customer. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Katherine M.'s profile image
Katherine M. 
a year ago

Business response:

Hello, Katherine. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^JD 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 4,579 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open at 11:00 a.m.