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Universal Windows Direct of Columbus

4.0

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Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.02,838 reviews
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Victoria G.'s profile image
Victoria G. 
4 years ago

we had buy 1 and get 1 free, but our bill was $10,000. I asked our salesperson, but didn't quite understand his reasoning. Guess I should have asked to explain it better. 

Customer in Columbus, OH's profile image
Customer in Columbus, OH 
4 years ago
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Review in Columbus, OH 
4 years ago
Tom M.'s profile image
Tom M. 
4 years ago
John W.'s profile image
John W. 
4 years ago
Pam M.'s profile image
Pam M. 
4 years ago
Review in Grove City, OH's profile image
Review in Grove City, OH 
4 years ago

Order to delivery time was too long! Install was suppose to be 1 day, ended up being 3 days (not sure if 3 day for outside finishing was completed or not. No evidence that the work crew returned to finish up outside flashing/caulking was completed or not? 

Business response:

Hello. After reviewing your account, it appears that a UWD team member has provided resolutions to the concerns you have stated here. If there are issues that have not been addressed yet, please send an email to customerservice@universalwindowsdirect.com and we will be sure to reach out in effort to resolve them. - MS 

Customer in Grove City, OH's profile image
Customer in Grove City, OH 
4 years ago

Order to delivery time was too long! Install was suppose to be 1 day, ended up being 3 days (not sure if 3 day for outside finishing was completed or not. No evidence that the work crew returned to finish up outside flashing/caulking was completed or not? 

Business response:

Hello. After reviewing your account, it appears that a UWD team member has provided resolutions to the concerns you have stated here. If there are issues that have not been addressed yet, please send an email to customerservice@universalwindowsdirect.com and we will be sure to reach out in effort to resolve them. - MS 

Richard M.'s profile image
Richard M. 
4 years ago

Universal Windows Direct installed 23 windows to include 7 windows over 6 feet tall. The install crew were very focused and professional. Ensuring everything was done correctly and kept clean. With COVID setbacks, UWD handled COVD -19 exceptional well, keeping us informed on there changing install dates. We are very happy UWD customer! 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4 star rating with 2,838 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open tomorrow at 11:00 a.m.