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Universal Windows Direct of Louisville
- Windows Installation
- Louisville, KY
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3865 Produce Rd, #207, Louisville, KY, 40218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The communication is awful, the product brand new already started to fall off my house, and I had to nag and annoy them to get my install scheduled
At first it was wonderful...all but one window went in seamlessly. But the last window was built wrong the first time. We have now waited 12 weeks for the last window and we are still waiting. Oh and we were told it would only take 5 weeks to build.
So far the windows are not performing as expected. I was very specific that I wanted triple pane windows but my salesperson insisted that I go with the double pane. My primary concern was heat gain on the western side of my house which brought me here. The demonstration is a scheme. Sure heat won't penetrate after 30 seconds, but it sure does after hours of afternoon sun. I feel the salesperson didn't listen to my concerns and sold whatever he made the most money off of that week.
We have been waiting since July of 2023 for our newly installed door to be fixed. it appears to be fixed, but time will tell.
Dealing with customer service was not good. Demand last payment before windows was done.
Frequently asked questions about Universal Windows Direct of Louisville
How is Universal Windows Direct of Louisville rated?
Universal Windows Direct of Louisville has a 4 star rating with 556 reviews.
When is Universal Windows Direct of Louisville open?
Universal Windows Direct of Louisville is closed now. It will open tomorrow at 8:00 a.m.