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Universal Windows Direct of Louisville
- Windows Installation
- Louisville, KY
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3865 Produce Rd, #207, Louisville, KY, 40218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
job not complete
I am still waiting for the project to be completed. 6 of my 11 windows were measure incorrectly
Right now My experience with you folks is about as bad as it could be. Our windows are paid for 2 installments(down payment and 2nd one when they were "supposed" to be done. They came on Nov 18th to install anddd we were missing one and 3 were the wrong size. As of today Dec 5th still No windows, and we know Nothing about when or if we're even going to get them. We have to Question Ourselves If We might have chose the Wrong Co?
I have called and complained about how the windows were installed and condensation is appearing in between the panes. They sent someone out to take pictures which he did but none of the pictures he took were reported said by a windows Direct representative, and they wanted me to do the job which they were supposed to have done themselves. I don't work for them so them shou6not ask me to do their job. Very much dissatisfied and disappointed in the product and most of all the service.
Customer sucks, we had to call them for any /all updates. Estimated 12 weeks delivery and took 6 months, that's some B.S
I currently wouldn’t recommend Universal Windows to anyone. Our windows were scheduled to be installed on the 19th of September. The installers showed up and ripped out our front window and began installing the window. After the window was ripped out they noticed that the window was 2 inches to short all the way around. After measuring the rest of the windows they said all of them were the same shortness. So, there fix was to spray foam the gasps on the window they installed and put a stick on molding around it on the inside... read more
Frequently asked questions about Universal Windows Direct of Louisville
How is Universal Windows Direct of Louisville rated?
Universal Windows Direct of Louisville has a 4 star rating with 556 reviews.
When is Universal Windows Direct of Louisville open?
Universal Windows Direct of Louisville is closed now. It will open tomorrow at 8:00 a.m.