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Universal Windows Direct of Louisville
- Windows Installation
- Louisville, KY
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3865 Produce Rd, #207, Louisville, KY, 40218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
One of the windows came in damaged called the day of install in February about getting it fix have not heard anything since that day and cant get them to answer the phone to find out any information
Starting with the guy that measured the first time measurement was screwed up. It was remeasured, waited another 12 weeks, all on our money. Guys showed up to install were great but still had 1 bad window. Not their problem. Then 3-4 weeks later, the guy that screwed up measurements 1st time came to repair which he did again. we cleaned up plastic that went everywhere after he left. And You want me to change my opinion of your company and recommend Universal Windows????
I understand that there are some supply chain issues, but to have a 6 month delay without any communication, is unacceptable. Also, the door was received with minor damage and scratches, as well as sloppy caulking work.
There aren't enough bits and bytes to describe the horrific experience we had with Universal Windows Direct of Northwest KY
You are not customer oriented. You are only concerned about the bottom line. You have your money but the installation issues have not been resolved.
Frequently asked questions about Universal Windows Direct of Louisville
How is Universal Windows Direct of Louisville rated?
Universal Windows Direct of Louisville has a 4 star rating with 556 reviews.
When is Universal Windows Direct of Louisville open?
Universal Windows Direct of Louisville is closed now. It will open tomorrow at 8:00 a.m.