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University Hospitals Urgent Care
- Urgent Care
- Amherst, OH
About this business
Location details
254 Cleveland Ave, Amherst, OH, 44001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Was sent too many codes. Like nearly 20. Every time I put a new one in another one was sent.
I have serious stomach issue going on for 4 days and unable to eat and barely drink. I'm force to come to UH due to my insurance and so far experience with virtual visit and Quest has been awful. No one knows anything and unhelpful. Asking questions to front desk and nursing staff was ridiculous. Quest lab was across the street yet no one knew at the urgent care where it was. I'm new to UH so I have no idea where anything is. Customer service just the worst when your extremely sick and unable to figure out the stupid system.... read more
Business response:
We’re sorry to see we missed the mark. Your feedback helps us improve moving forward. Please contact us at https://www.uhurgentcare.org/about/contact if you’d like to share more details.
Communicate that payment is needed before virtual appointment. Was waiting for 30 minutes and had no idea that’s why I wasnt getting the link. Had to log onto my visit to even see option to make payment. Too complicated having it on the website and on my chart.
Business response:
We’re sorry to see we missed the mark. Your feedback helps us improve moving forward. Please contact us at https://www.uhurgentcare.org/about/contact if you’d like to share more details.
What a joke
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact.
Physican Assistant was very unfriendly and swift and blunt
Business response:
We regret that this situation did not reflect the standards we aim to uphold. Your feedback is valuable and will help guide improvements. Please reach out at https://www.uhurgentcare.org/about/contact.
Every year I get this throat infection and every year I ask the doctors to give me medication for it. Every year they make me wait until it’s unbelievably infected before they give me the meds I need. This year is no different.
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact.
$75 copay for a 5 minute virtual Telehealth visit for the nurse practitioner to suggest I take elderberry to help with covid symptoms based on a study from the Cleveland Clinic (which notes mixed results) seems exorbitant and irresponsible. https://health.clevelandclinic.org/elderberry-benefits
Business response:
We’re sorry to hear this feedback. We’ll use it to identify opportunities to improve. Please contact us at https://www.uhurgentcare.org/about/contact.
Lower eyelid swelling
So quick and very caring
Frequently asked questions about University Hospitals Urgent Care
How is University Hospitals Urgent Care rated?
University Hospitals Urgent Care has a 4.7 star rating with 1,324 reviews.
When is University Hospitals Urgent Care open?
University Hospitals Urgent Care is open now. It will close at 8:00 p.m.