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University Hospitals Urgent Care

4.8
  • Urgent Care
  • Lakewood, OH

About this business

HealthcareUrgent Care

Location details

14800 Madison Avenue, Lakewood, OH, 44107, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.8767 reviews
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Leah O.'s profile image
Leah O. 
2 months ago

Jim was so attentive and even made a few follow up calls after we had left. Everyone from the front desk staff to triage is so kind 

Business response:

Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create. 

Karin W.'s profile image
Karin W. 
2 months ago

Always a great experience at the Lakewood Urgent care 

Business response:

Thank you for your kind words! We appreciate you taking the time to share positive feedback. 

Cara N.'s profile image
Cara N. 
2 months ago

Intake was easy, person checking in was kind and friendly. Nurse and PA did a great job assessing and performing tests. Not a lot of waiting around for us, which was appreciated. 

Business response:

Thank you for sharing this positive feedback. It means a great deal to our team. 

Debbie C.'s profile image
Debbie C. 
3 months ago

Incredibly professional receptionist and Dr and nurses were efficient and kind. 

Business response:

We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal. 

Henry L.'s profile image
Henry L. 
3 months ago

Natasha was awesome. Very much appreciate how quickly she saw us and got my son what he needed to get better! 

Business response:

We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving. 

Maureen K.'s profile image
Maureen K. 
3 months ago

Very quick, professional, friendly 

Business response:

We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference. 

Laurie Y.'s profile image
Laurie Y. 
3 months ago

Friendly, clean location. On time appointment 

Business response:

Your feedback made our day. We’re grateful you took the time to share your thoughts. 

Kathryn S.'s profile image
Kathryn S. 
3 months ago

Saw Jim the PA. He was nice, and thorough. I came in to rule out strep throat and rsv and got the info I needed. 

Business response:

We appreciate your thoughtful message. Thank you for taking the time to share it with us. 

Cheryl G.'s profile image
Cheryl G. 
3 months ago

Veronica at the front desk is extremely helpful and very efficient with her job. The nurse that took me back for my vitals was nice. she explained all the things that they were testing me for the doctor was very good at explaining the test results to me, but I was a little disappointed that he wasn’t wearing a mask seeing that he was not feeling well himself. 

Business response:

We appreciate your review and the positive feedback. If there’s anything we can do to improve further, we’d love to hear from you. 

Frequently asked questions about University Hospitals Urgent Care

How is University Hospitals Urgent Care rated?

University Hospitals Urgent Care has a 4.8 star rating with 767 reviews. 

When is University Hospitals Urgent Care open?

University Hospitals Urgent Care is open now. It will close at 8:00 p.m.