This profile has been claimed by the business owner or representative.
6900 Center St, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I came in feeling pretty bad. My thought was I had the flu or Covid. The swab eliminated both. A urinalysis showed a UTI. I was given a prescription for Keflex to kill that. I feel the staff did a great job of getting to the root cause of my illness and what the cure will be. William Spaner was especially helpful in recognizing the importance of fixing this because of my prostatectomy only four weeks before. Starting the Keflex hopefully will keep all my new plumbing protected.
Business response:
Thank you for your kind words! We appreciate you taking the time to share positive feedback.
Friendly staff, clean facility prompt and knowledgeable service.
Business response:
Thank you for sharing this positive feedback. It means a great deal to our team.
Excellent care and follow up, everyone was super nice
Business response:
We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal.
Very fast, but didn't feel I was rushed. I was able to ask the few questions I had, and the provider was outstanding. I'd choose her for my primary provider if I could!
Business response:
We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving.
Was seen in a timely manner, Joseph’s explanation of my condition and options for treatment were clearly explained. Personnel were friendly and efficient. A very pleasant overall experience. Thank you
Business response:
We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference.
I came in without an appointment for what was diagnosed as poison ivy. I was in and out in 30 minutes. The staff was friendly and Megan knew right away what it was and recommended a topical ointment. I am very pleased with the service I received.
Business response:
Your feedback made our day. We’re grateful you took the time to share your thoughts.
Short visit great service
Business response:
We appreciate your thoughtful message. Thank you for taking the time to share it with us.
Rather than being a walk-in, I made an appointment. I was seen right on time. It probably would have happened anyway since there was only one other patient when I arrived. The whole process went smoothly. Everyone, reception, nurses and doctor were professional and pleasant. It was my first time using this urgent care facility. My wife has used this urgent care three or four times and has had the same experiences.
Business response:
Thank you for the kind words. We appreciate hearing that our efforts are making a difference.
Very professional visit everyone was very helpful
Business response:
Your feedback brightened our day. Thank you for taking the time to share your thoughts and support.
University Hospitals Urgent Care Mentor has a 4.7 star rating with 1,751 reviews.
University Hospitals Urgent Care Mentor is closed now. It will open tomorrow at 8:00 a.m.