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University Hospitals Urgent Care Shaker Heights

4.8
  • Urgent Care
  • Shaker Heights, OH

About this business

HealthcareUrgent Care

Location details

16601 Chagrin Blvd, Shaker Heights, OH, 44120, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.81,184 reviews
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Katherine J.'s profile image
Katherine J. 
6 months ago

My experience at urgent care was amazing. I went in the facility with a bad headache, l sat in the waiting room for 10 or 15 minutes. I was called in to see the doctor. I wasn’t there long enough to get bored before the doctor came in and checked me out. I got my nose swab and during that time I asked for something for my headache. I couldn’t believe it someone came in and gave me something for my headaches. I had no headache when I arrived home . Services there was excellent. 

Business response:

Your feedback brightened our day. Thank you for taking the time to share your thoughts and support. 

Yvonne G.'s profile image
Yvonne G. 
7 months ago

Outstanding customer service, friendly staff 

Business response:

Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create. 

Jon G.'s profile image
Jon G. 
7 months ago

This was my first time using he Shaker clinic and I am so pleased with the care. The check in person was so helpful and polite. The The nurse and provider were both excellent. Professional, yet down to earth. Very good team. 

Business response:

Thank you for your kind words! We appreciate you taking the time to share positive feedback. 

Syuriah J.'s profile image
Syuriah J. 
7 months ago

Everyone was very nice and welcoming 

Business response:

Thank you for sharing this positive feedback. It means a great deal to our team. 

Donna J.'s profile image
Donna J. 
7 months ago

Everyone I encountered in the clinic was friendly and professional. Even though my problem was pretty minor, everyone showed concern for my needs the same as if it was serious. The provider explained everything about my condition clearly and explained the options for treatment in an easy to understand manner. I was very satisfied with my visit. 

Business response:

We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal. 

Rivka B.'s profile image
Rivka B. 
7 months ago

Helpful, quick 

Business response:

We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving. 

Stephen Z.'s profile image
Stephen Z. 
7 months ago

I was greeted politely and the doctor was thoughtful, listened well and explained the results in a very understandable way. 

Business response:

We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference. 

Lisa L.'s profile image
Lisa L. 
7 months ago

Very professional Explained and listened to me Overall a great experience even though I felt like crap. 

Business response:

Your feedback made our day. We’re grateful you took the time to share your thoughts. 

Sandra G.'s profile image
Sandra G. 
7 months ago

The receptionist was very polite and the wait time wasn’t bad the nurses and the doctor were very polite and very helpful It definitely beats sitting in the emergency room for hours. The service was exceptional. Will definitely recommend or return there again. 

Business response:

We appreciate your thoughtful message. Thank you for taking the time to share it with us. 

Frequently asked questions about University Hospitals Urgent Care Shaker Heights

How is University Hospitals Urgent Care Shaker Heights rated?

University Hospitals Urgent Care Shaker Heights has a 4.8 star rating with 1,184 reviews. 

When is University Hospitals Urgent Care Shaker Heights open?

University Hospitals Urgent Care Shaker Heights is open now. It will close at 8:00 p.m.