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University Hospitals Urgent Care Shaker Heights

4.8
  • Urgent Care
  • Shaker Heights, OH

About this business

HealthcareUrgent Care

Location details

16601 Chagrin Blvd, Shaker Heights, OH, 44120, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.81,040 reviews
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Syuriah J.'s profile image
Syuriah J. 
3 months ago

Everyone was very nice and welcoming 

Business response:

Thank you for sharing this positive feedback. It means a great deal to our team. 

Donna J.'s profile image
Donna J. 
3 months ago

Everyone I encountered in the clinic was friendly and professional. Even though my problem was pretty minor, everyone showed concern for my needs the same as if it was serious. The provider explained everything about my condition clearly and explained the options for treatment in an easy to understand manner. I was very satisfied with my visit. 

Business response:

We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal. 

Rivka B.'s profile image
Rivka B. 
3 months ago

Helpful, quick 

Business response:

We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving. 

Stephen Z.'s profile image
Stephen Z. 
4 months ago

I was greeted politely and the doctor was thoughtful, listened well and explained the results in a very understandable way. 

Business response:

We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference. 

Lisa L.'s profile image
Lisa L. 
4 months ago

Very professional Explained and listened to me Overall a great experience even though I felt like crap. 

Business response:

Your feedback made our day. We’re grateful you took the time to share your thoughts. 

Sandra G.'s profile image
Sandra G. 
4 months ago

The receptionist was very polite and the wait time wasn’t bad the nurses and the doctor were very polite and very helpful It definitely beats sitting in the emergency room for hours. The service was exceptional. Will definitely recommend or return there again. 

Business response:

We appreciate your thoughtful message. Thank you for taking the time to share it with us. 

Annette H.'s profile image
Annette H. 
4 months ago

came in for a post operative UTI. they have labs on site and i was able to leave with the correct medication and follow up instructions 

Business response:

Thank you for the kind words. We appreciate hearing that our efforts are making a difference. 

Porchia H.'s profile image
Porchia H. 
4 months ago

From the time I walked in the door the receptionist (s) are always 3P’s PLEASANT, PROFESSIONAL and POLITE! I have to say the same about my Dr. today, I LOVE her 😍 because she CARED with EMPATHY and AGAPE LOVE 💗 today! She took her time and treated me thoroughly and made sure that NONE of my current medications 💊 wouldn’t cause me any issues or allergic reactions from the medication that she prescribed!!! That’s HOW Doctors 🥼 treated patients back in the day: they cared… I wished I could’ve gave her a BIG HUG 🤗! We NEE... read more

Business response:

Your feedback brightened our day. Thank you for taking the time to share your thoughts and support. 

Tawanna S.'s profile image
Tawanna S. 
4 months ago

The staff was understanding nice and friendly would definitely recommend 

Business response:

Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create. 

Frequently asked questions about University Hospitals Urgent Care Shaker Heights

How is University Hospitals Urgent Care Shaker Heights rated?

University Hospitals Urgent Care Shaker Heights has a 4.8 star rating with 1,040 reviews. 

When is University Hospitals Urgent Care Shaker Heights open?

University Hospitals Urgent Care Shaker Heights is open now. It will close at 8:00 p.m.