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16601 Chagrin Blvd, Shaker Heights, OH, 44120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The registration process at UH UC in Shaker Heights was efficient. The wait was not too long and the assistant who took my vital statistics and the doctor I saw were courteous and professional. Unfortunately, my eye infection persisted and I needed to go to a specialist (eye doctor) the following week.
Business response:
We’re happy to hear your feedback was positive. It’s important to us and helps guide our efforts to make things even better.
Fast efficient 10/10
Business response:
We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving.
All were So efficient and competent!. Bernadette gave my husband excellent care and was warm to us and made him feel relaxed. Karen was also excellent. I would definitely would return if the need arose. Eleanor Bergholz
Business response:
We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference.
Everyone was great. I am not happy about the fact I reserved an appointment time, got there on time but had to wait until all the walk in people were taken in before me. I thought having an appointment should put me in first
Business response:
Thanks for taking the time to share your feedback. We’re glad to know your comments are helping us continue to improve.
It didn’t long and I am get the medicine I needed
Business response:
Your feedback made our day. We’re grateful you took the time to share your thoughts.
The receptionist was kind. The CNP Bernadette was extremely helpful. The check-in process was easy. Thank you.
Business response:
We appreciate your thoughtful message. Thank you for taking the time to share it with us.
This is the second time I’ve used the Shaker Heights urgent care … From the front desk… to the Nurses and Nurse Practitioners… I have felt listened to ( I’ve battled with the same illness for twenty years so I know the progression and what works for me) they have been kind.. and have had a welcomed sense of humor… and sent me on my way… I am so appreciative!
Business response:
Thank you for the kind words. We appreciate hearing that our efforts are making a difference.
The receptionist greeted & assisted me with updating my personal information. Wait time was less than 15 minutes. The nurse & doctor were friendly, ensured me I did not have pneumonia or Covid . My total visit was just under 35 minutes.
Business response:
Your feedback brightened our day. Thank you for taking the time to share your thoughts and support.
This was my first visit at this urgent care and everything was great from the person at the desk to the doctor that saw me. There was not a long wait and everyone there were very friendly.
Business response:
Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create.
University Hospitals Urgent Care Shaker Heights has a 4.8 star rating with 944 reviews.
University Hospitals Urgent Care Shaker Heights is closed now. It will open at 8:00 a.m.