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University Hospitals Urgent Care Shaker Heights

4.8
  • Urgent Care
  • Shaker Heights, OH

About this business

HealthcareUrgent Care

Location details

16601 Chagrin Blvd, Shaker Heights, OH, 44120, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.81,040 reviews
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Taushe R.'s profile image
Taushe R. 
2 months ago

Wait time wasn’t long. I was seen in a timely manner and the staff was wonderful. The building was very clean. This will always be my go to urgent care. 

Business response:

We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal. 

Sharon H.'s profile image
Sharon H. 
2 months ago

Very attentive and short wait. Had looked at my PT records and explained treatment recommendation 

Business response:

We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving. 

Shiesha Oliver W.'s profile image
Shiesha Oliver W. 
2 months ago

Great, I felt seen and heard! 

Business response:

We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference. 

Gregory Y.'s profile image
Gregory Y. 
2 months ago

I scheduled and registered ahead of time so the check-in process was quick. The wait to see someone was maybe 5 minutes. Listened and took care of my concern. 

Business response:

Your feedback made our day. We’re grateful you took the time to share your thoughts. 

Stacey H.'s profile image
Stacey H. 
3 months ago

The staff is wonderful-welcoming, effecient, understanding. Highly recommend! 

Business response:

We appreciate your thoughtful message. Thank you for taking the time to share it with us. 

Thomas S.'s profile image
Thomas S. 
3 months ago

Friendly, kind and informative. 

Business response:

Thank you for the kind words. We appreciate hearing that our efforts are making a difference. 

Katherine J.'s profile image
Katherine J. 
3 months ago

My experience at urgent care was amazing. I went in the facility with a bad headache, l sat in the waiting room for 10 or 15 minutes. I was called in to see the doctor. I wasn’t there long enough to get bored before the doctor came in and checked me out. I got my nose swab and during that time I asked for something for my headache. I couldn’t believe it someone came in and gave me something for my headaches. I had no headache when I arrived home . Services there was excellent. 

Business response:

Your feedback brightened our day. Thank you for taking the time to share your thoughts and support. 

Yvonne G.'s profile image
Yvonne G. 
3 months ago

Outstanding customer service, friendly staff 

Business response:

Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create. 

Jon G.'s profile image
Jon G. 
3 months ago

This was my first time using he Shaker clinic and I am so pleased with the care. The check in person was so helpful and polite. The The nurse and provider were both excellent. Professional, yet down to earth. Very good team. 

Business response:

Thank you for your kind words! We appreciate you taking the time to share positive feedback. 

Frequently asked questions about University Hospitals Urgent Care Shaker Heights

How is University Hospitals Urgent Care Shaker Heights rated?

University Hospitals Urgent Care Shaker Heights has a 4.8 star rating with 1,040 reviews. 

When is University Hospitals Urgent Care Shaker Heights open?

University Hospitals Urgent Care Shaker Heights is open now. It will close at 8:00 p.m.