Introducing the Social Engagement Agent
Put your public engagement moderation on autopilot. The Social Engagement Agent helps businesses intelligently triage and respond to public engagements across social channels. With automated rules, AI-powered prompts, and goal-driven engagement, you can now scale on-brand responses while keeping your feeds clean and consistent.
Smarter Engagement, Less Manual Work
Triage rules — Automatically route and act on incoming engagements based on conditions you set.
AI-powered prompts — Equip the agent to decide and generate relevant, on-brand responses.
Goals-based engagement — Align the agent’s responses with your business objectives (e.g., brand consistency, speed, customer satisfaction).
Clean feeds, faster responses — Route important conversations intelligently while minimizing noise.
Always on-brand — Maintain a consistent presence with minimal manual intervention.
The Social Engagement Agent enables businesses to automate, personalize, and scale engagement—ensuring no message is missed, while reducing manual effort and response delays.